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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
March 17, 2016
Teamwork Everyone seemed to work together to complete the sale of the car from the General Manager down to the salesperson. The fact that everyone was helpful, Everyone seemed to work together to complete the sale of the car from the General Manager down to the salesperson. The fact that everyone was helpful, and none of the game nonsense. I have purchased 4 cars in the last 3 years so I am known by some in the dealership. I was also introduced to lots of new people. More
by rwalker777
Verified Customer
March 17, 2016
great experiencia En la adquisicion de este nuevo vehiculo la experiencia para nosotros fue muy satisfactoria , teniendo en cuenta el conocimiento que tenia el Sr. Hect En la adquisicion de este nuevo vehiculo la experiencia para nosotros fue muy satisfactoria , teniendo en cuenta el conocimiento que tenia el Sr. Hector Riquel sobre la venta que estaba realizando; de igual forma la facilidad y el tiempo tan corto para la compra de mi Nuevo Hyundai Sonata. More
by kikesantos45
Employees Worked With
March 17, 2016
Review Great job!! Did not feel I was push to do the deal. Service was great!! Loved the attention from the sale person. Return to the dealer to do the windo Great job!! Did not feel I was push to do the deal. Service was great!! Loved the attention from the sale person. Return to the dealer to do the window tinting and Adam took me to the service area. Price always could be better!! LOL!! More
by malave_52
Employees Worked With
March 16, 2016
Great experience. Adam was top notch, got us a good car at a great price. Very happy. Would definitely recommend to friends and family and will buy from there again. Adam was top notch, got us a good car at a great price. Very happy. Would definitely recommend to friends and family and will buy from there again. More
by dstreem86
March 16, 2016
XCLNT dealer!!! Everything was excellent. Excellent attention. Very friendly and cordial. Quick service without much paperwork. Many cars new and used. Go for them. I Everything was excellent. Excellent attention. Very friendly and cordial. Quick service without much paperwork. Many cars new and used. Go for them. I will recommend to. More
by alberdam
Employees Worked With
Teodoro Seminario
March 16, 2016
New Lease My experience overall was great, I love my new lease and I can't wait to come back in three years and renew another lease. My experience overall was great, I love my new lease and I can't wait to come back in three years and renew another lease. More
by taliaalmeida7
Employees Worked With
Manager Cepeda, Carlos Garces
March 14, 2016
Santa fe Greta buy awesome features !! The staff is friendly and my sales rep was awesome . This is 2nd Hyundai I have in three years...the service and warrant Greta buy awesome features !! The staff is friendly and my sales rep was awesome . This is 2nd Hyundai I have in three years...the service and warrantee is a great feature. More
by edgar.ortiz
March 14, 2016
Great experience! Juan Morales was superb. He knew that we were taking our time in researching before buying and knew not to push too hard. I would definitely buy anoth Juan Morales was superb. He knew that we were taking our time in researching before buying and knew not to push too hard. I would definitely buy another vehicle at Universal Hyundai. More
by howardchanin
Employees Worked With
Juan Morales
March 14, 2016
Awesome Everyone on Universal Hyundai made buying my first car the very best. Two weeks later and I am still finding new things about the car. Thank you Ron T Everyone on Universal Hyundai made buying my first car the very best. Two weeks later and I am still finding new things about the car. Thank you Ron Thomas and Felix Matos for everything. You guys are great! More
by nmberone
Employees Worked With
Felix Matos, Ron Thomas
March 14, 2016
Great sales man Our sales man, Hector Riquel was very friendly and informative on the car we were looking at and bought. I would definitely go back to work with Hect Our sales man, Hector Riquel was very friendly and informative on the car we were looking at and bought. I would definitely go back to work with Hector again when i'm ready for another car. The dealership was very clean and friendly. More
by adempsey0
Employees Worked With
