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Universal Hyundai

Orlando, FL

4.5
4,267 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,267 reviews

March 04, 2016

Great service Carlos Dejesus was great. Very professional and respectful. He meet and exceeded my expectations. The car is great and runs great. The man deserves a More

by vortiz86.vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Dejesus
March 02, 2016

Excellent customer service I wouldn't thought that buying a car was going to be so easy,Teodoro make my husband and i so comfortable and pleasant thru our journey on byuing a ne More

by Yoli78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teodoro Seminario
February 29, 2016

Worst Service Experience Ever Had to wait 2 hours to get the car serviced. Didn't get my car for almost half an hour after they said the car is at the car wash. I had to ask them t More

by Suman
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
No
Employees Worked With
Don't Remeber
Mar 10, 2016 -

Universal Hyundai responded

For over 20 year Universal Hyundai has provided central Florida with some of the best quality service. With one thing in mind, customer satisfaction. Once again we appreciate the feed back with out this we would not know how to better serve our customers. Although we do have extensive training in place for our employees, we may have a new employee that may not meet our standards. I can assure this is not our typical behavior and we are actively taking care of this matter. I hope we can earn your business in the near future. Thank you - Universal Hyundai

February 29, 2016

Great Experience I love this place!! When you go there ask for Franike Martinez . After visiting other dealerships, I was very impressed with the comfort with which More

by Sunspk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Colon
February 26, 2016

John Booth is the best John made most other car salesmen seem horrible by comparison. He did an excellent job of selling the benefits of the vehicle without ever coming off More

by DanaIpsen
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2016

Great experience "Great experience" Salesman was very helpful and professional throughout the entire experience. Would absolutely recommend Carlos I knew what I wante More

by Andrescor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garces
February 18, 2016

Great attitude I had great overall experience with Hector. Great attitude and willing to go above and beyond for the customer. I would always recommended Hector to a More

by ESCOBAR745
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 16, 2016

Great dealership. Great Pricing If you need a vehicle go to this dealership. The service is outstanding and the quality of hyundai is through the roof. Anthony Hernandez and Jacob we More

by casajoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Hernandez
February 14, 2016

Friendly and Amazing Ron was one of the best sells men that I have met. He was very patient with our situation and I'm glad that he found a way around our situation so we More

by RAGHIRSNE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Thomas
February 14, 2016

It Cant get Any Better Than This , Since the dealership is pretty close to the house, my grandmother and I decided to take a look at their inventory that I saw on their website , upon a More

by Queenbest23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jinny Min
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