Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
January 29, 2016
Thorough and professional I recently purchased a brand new 2016 Hyundai Elantra and I would do it all again through Hector Pell if I had the desire to own two brand new vehicle I recently purchased a brand new 2016 Hyundai Elantra and I would do it all again through Hector Pell if I had the desire to own two brand new vehicles at once! The service was informative, thorough and professional. I will be back for sure. Thank you. More
by MIKEMOURIS613
Verified Customer
January 29, 2016
Great experience Jonathan was very professional and treated me very well. He definitely made my experience easier and delightful. I would strongly recommend him as a d Jonathan was very professional and treated me very well. He definitely made my experience easier and delightful. I would strongly recommend him as a dealer to others. Thank you! More
by Hay1024
Employees Worked With
Jonathan Cruz
January 29, 2016
Amazing!!! Ron was absolutely amazing!!! I do not live in the area but would definitely return for my next vehicle purchase. He was very knowledgeable and profes Ron was absolutely amazing!!! I do not live in the area but would definitely return for my next vehicle purchase. He was very knowledgeable and professional. I am a customer service manager and I can say that Ron is the true definition of "Excellent Customer Service". More
by MIKEMENDEZ456
Employees Worked With
Ron Thomas
January 28, 2016
first time hyundai buyer considering this was my first time ever at a hyundai dealer and purchasing a Hyundai I have to say that I had a great experience and will be recommend considering this was my first time ever at a hyundai dealer and purchasing a Hyundai I have to say that I had a great experience and will be recommending this dealer to everyone that I talk to about my car. More
by moises417
January 28, 2016
Easiest Car Purchase Ever! The service I received from Charlie, Carlos, and Felix was amazing. They were quick, friendly and very efficient!!! They made buying a car a breeze, w The service I received from Charlie, Carlos, and Felix was amazing. They were quick, friendly and very efficient!!! They made buying a car a breeze, which is the last thing you think of when buying a car. When you make a purchase this big, you want to feel at ease with the decision you're making, as it will be with you for a very long time. These guys are stand-up guys. I will, and already have, told anyone looking to buy a car at Universal Hyundai. Thank you so much, First time car buyer More
by Autumn Moses
January 27, 2016
Great experience Absolutely loved my experience thanks to Cesar! The car experience was by far one of my best. Easy and very professional. Thanks to the family here Absolutely loved my experience thanks to Cesar! The car experience was by far one of my best. Easy and very professional. Thanks to the family here at Hyundai More
by XGMANNY
Employees Worked With
Cesar Alegre
January 27, 2016
Excelent experience, Héctor was a great sales person Very knowledgeble, very patient and went out pf his way yo help me. He to ok me to my House to get papera that i need it Very knowledgeble, very patient and went out pf his way yo help me. He to ok me to my House to get papera that i need it More
by LJGARRASTEGUI
Employees Worked With
January 27, 2016
Awesome and professional service I wanna thanks luis reyes for his awesome hospitality at the dealer universal hyundai,hes one of the best so far as costumer service...ill give him 5s I wanna thanks luis reyes for his awesome hospitality at the dealer universal hyundai,hes one of the best so far as costumer service...ill give him 5star for his amazing job. Hes very professional i found the best deal because of him Thank you luis reyes More
by Sotoyankee1
Employees Worked With
Luis reyes
January 26, 2016
Hyundai is great I had a great experience. I got in and out with relative ease. Adam was great with informing me of the different cars. I loved the price I got. I had a great experience. I got in and out with relative ease. Adam was great with informing me of the different cars. I loved the price I got. More
by ADAM0
January 26, 2016
Very happy I was very happy with the service I received. My salesperson was very courteous and helpful. I would recommend to anyone looking to purchase a new car I was very happy with the service I received. My salesperson was very courteous and helpful. I would recommend to anyone looking to purchase a new car to go to Universal Hyundai first. More
by HANKSJ143
Employees Worked With
Jonathan
