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Universal Hyundai
Orlando, FL
4,289 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,289 reviews
December 29, 2015
Awesome Klay is fantastic and you should be very proud to have him work for you. He is courteous, patient, friendly and really made my experience a fantastic Klay is fantastic and you should be very proud to have him work for you. He is courteous, patient, friendly and really made my experience a fantastic one. More
by NANCY.TOBON
Verified CustomerEmployees Worked With
Klayfhord Lazo
December 29, 2015
Good dealer and good Seller! I had a good experience at this dealer, Peter was my attentive, friendly and answered all my questions regarding my purchase, I will recommend to my f I had a good experience at this dealer, Peter was my attentive, friendly and answered all my questions regarding my purchase, I will recommend to my friends to buy your next car in Universal Hyundai with the advice of Peter the best! More
by fred1983
December 29, 2015
Unbelievable service John Booth was the best sales person I have ever come across. He provided my wife a first class service in selecting the vehicle that was right for he John Booth was the best sales person I have ever come across. He provided my wife a first class service in selecting the vehicle that was right for her and her budget. I would definitely recommend him to my friends and family for a great car buying experience. More
by Pariqs
Employees Worked With
December 29, 2015
Great Best place to shop helpful staff and great service.I got the price I wanted and everything went so smooth. I love my new car. Universal Hyundai really Best place to shop helpful staff and great service.I got the price I wanted and everything went so smooth. I love my new car. Universal Hyundai really helped me out More
by SKYLARCAVES
Employees Worked With
Victor pacheco
December 29, 2015
the best car buying experience I've had Went to many car dealerships in search of the car and financial obligation that best suited my needs and wants. Let me honestly say that what really m Went to many car dealerships in search of the car and financial obligation that best suited my needs and wants. Let me honestly say that what really made me decide to buy right there and then was the pleasent experience I had with the sales rep hector pell. Like wow is the best way to describe. He was knowledgable, helpfull, sincere, and fun. Such a rare experience especially in todays time to recieve such great service. More
by jose
Employees Worked With
hector pell
December 29, 2015
Great experience My sales person, John Booth was very informative, courteous, and very helpful in making me go from a minivan to a car. I would definitely recommend hi My sales person, John Booth was very informative, courteous, and very helpful in making me go from a minivan to a car. I would definitely recommend him to my friends and family. More
by whytejc
Employees Worked With
December 28, 2015
Great Experience Ernie Plaza did an awesome job selling me the 2016 Tuscan. It really felt like he was negotiating on my behalf when it came to pricing. I finally got Ernie Plaza did an awesome job selling me the 2016 Tuscan. It really felt like he was negotiating on my behalf when it came to pricing. I finally got the vehicle I always wanted, with navagation, lane assist, ventilated seats, all the bells and whistles. Could not be happier with my purchase. Thanks Ernie!!! More
by Aceman
Employees Worked With
Ernie Plaza
December 28, 2015
Sales I did not purchase a vehicle due to my finances but when I am ready I will be going to Hector P. He was super friendly and very informative on every v I did not purchase a vehicle due to my finances but when I am ready I will be going to Hector P. He was super friendly and very informative on every vehicle I was interested in. Gave me multiple solutions to my finance issue and was not pushing me to buy a vehicle immediately. Great guy overall. More
by Yary123
Employees Worked With
Hector Pell
December 28, 2015
very good customer service It was a pleasure my experience at Universal Hyundai with Luis Reyes he did an awesome job explaining the details and pricing about the 2015 hyundai It was a pleasure my experience at Universal Hyundai with Luis Reyes he did an awesome job explaining the details and pricing about the 2015 hyundai senata he is a very good sales man. i recommend him as a proffesional very good sales man to customers.also his Manager Jose cepeda thank you also for your time very tentative and always checking up on us More
by bettyboop2015
December 28, 2015
Excellent customer Service!!! I bought a hyundaui Sonata not to long ago from one of your guys his name was Hector Pell and his Customer service was outstanding my experience could I bought a hyundaui Sonata not to long ago from one of your guys his name was Hector Pell and his Customer service was outstanding my experience couldn't have been any better. I would recommend your dealership to anyone and I will definitely tell themto see Hector. Thank you again in love my car!!! More
by Iiameddyy
Employees Worked With
Hector Pell
