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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,288 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,288 reviews

March 20, 2024

Gracias Carlos morales por su excelente atención lo recomiendo a todo la gente muchas gracias hyndai More

by Patricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos morales
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Mar 21, 2024 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Patricia, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 20, 2024

Mr Eddy Matos excellent sale person he helped me find my car with lower payment thank very much for you help Mr Matos More

by domingod1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Matos
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Mar 20, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 16, 2024

The best Would recommend Most experience Very respectful salesman Thrustful as a business man Thankful to have met him More

by marilynselina
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
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Jul 03, 2024 -

Universal Hyundai responded

Marilyn, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 15, 2024

All right My experience with the dealership was great. Great customer service. Friendly. Not rushing, salesperson took his time with the process More

by CAROLYNPEREZ14
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Faria
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Jul 03, 2024 -

Universal Hyundai responded

Carolyn, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 12, 2024

Everyone was so attentive. I appreciate the time and attention they gave my family and I. More

by LETHADESIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely, Jacob McNeely
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Mar 12, 2024 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 11, 2024

Treated me kindly and listened to our situation and provided reasonable options that would fit our situation More

by Steven32714
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Faria
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Mar 11, 2024 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 11, 2024

Cordial, empathetic, respectful, client friendly and oriented They keep you informed all the process Excellent More

by tmoralespr86
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Johnson
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Jul 07, 2024 -

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 09, 2024

Great experience. Very happy with the service THE SALES MAN WENT OUT OF HIS WAY TO MAKE OUR EXPERIENCE GREAT More

by Seadog902
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simo Bassi
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Mar 10, 2024 -

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 08, 2024

They were very nice and very helpful in everything. Miguel is awesome and very informative. More

by Cristianfran25
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Resto
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Mar 08, 2024 -

Universal Hyundai responded

Thank you, Cristian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 08, 2024

Nothing to day because everyone are the best. And the place amazing I already got my third car from. I think that tell you everything More

by simon.almonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Johnson
Report | Print
Mar 10, 2024 -

Universal Hyundai responded

Hi Simon: Thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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