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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
December 05, 2015
Exception Service By far the best car sales representative I have ever dealt with. A pure joy. Very helpful and informative. Answered every question without any hesit By far the best car sales representative I have ever dealt with. A pure joy. Very helpful and informative. Answered every question without any hesitation. More
by RJONESHOME
Verified CustomerEmployees Worked With
Klayfhord Lazo
December 03, 2015
Excellent customer service from Klay Salesman was good. He took care of my needs. He is recommendable. Happy of my first Hyundai car. I think in the future I will be buying a Hyundai. Salesman was good. He took care of my needs. He is recommendable. Happy of my first Hyundai car. I think in the future I will be buying a Hyundai. More
by IMROLLY
December 01, 2015
Exciting experience I have bought 2 cars from here and wilm always do again Hector always takes care of me here and i don't have any complains. Very professional people t I have bought 2 cars from here and wilm always do again Hector always takes care of me here and i don't have any complains. Very professional people that work here and great inventory there is only good things to say about this place More
by Cabrera1711
November 30, 2015
I love my Hyundai Genesis I had a wonderful experience purchasing my Genesis from this dealership ! They are very friendly and nice ! I would tell all my family , friends and c I had a wonderful experience purchasing my Genesis from this dealership ! They are very friendly and nice ! I would tell all my family , friends and co workers about this place ! More
by Love my Hyundai
Employees Worked With
November 30, 2015
Good Service! Pedro was very helpful and friendly, he was able to answer all my questions. He found the best car for me. Universal Hyundai has the best customer ser Pedro was very helpful and friendly, he was able to answer all my questions. He found the best car for me. Universal Hyundai has the best customer service !!! More
by Paul34
Employees Worked With
Pedro Tavares
November 30, 2015
2 Cars!!!! What more can I say but 100% red carpet treatment for start to finish. Carlos made my family and I welcome. I love the staff. What more can I say but 100% red carpet treatment for start to finish. Carlos made my family and I welcome. I love the staff. More
by BERNADOTTE84
Employees Worked With
November 30, 2015
Third car here! I was helped by Ruben when I came to buy my 3rd car at Universal Hyundai. The staff is so friendly and helpful and I never feel pressured. I will cont I was helped by Ruben when I came to buy my 3rd car at Universal Hyundai. The staff is so friendly and helpful and I never feel pressured. I will continue to go to universal Hyundai for all my future car needs! More
by Orlando123
Employees Worked With
Ruben, Juan Colon
November 30, 2015
Best experience I've purchased three different cars at three different dealerships and this dealership was the best. I knew what I wanted and they worked with me on t I've purchased three different cars at three different dealerships and this dealership was the best. I knew what I wanted and they worked with me on the price. After that I told the dealer that I was 95% sure I would get the car. The dealer then said well I've earned 95% of your satisfaction what do I have to do to earn that other 5% and he worked to earn it. I felt like they truly care about your business and will work with you to the best of their ability to ensure you're taken care of. Great experience! More
by COLON.EDWIN
Employees Worked With
Victor Pacheco
November 30, 2015
Thanks This is the third car I buy from universal and as always the entire process was flawless I was in and out in about 2 hours I knew what I wanted and he This is the third car I buy from universal and as always the entire process was flawless I was in and out in about 2 hours I knew what I wanted and hector pell made it possible. As always I would recommend the dealership to any body, bought a 2016 sonata More
by Antman
Employees Worked With
Hector Pell
November 27, 2015
you can tell customer service is top priority Everyone was so friendly and treated me with respect being a women it gets intimidating but Jonathan Cruz was very friendly and very helpful he knew a Everyone was so friendly and treated me with respect being a women it gets intimidating but Jonathan Cruz was very friendly and very helpful he knew all the information about all the cars which was helpful comparing them and Juan colon was also very helpful in the process More
by Brinarain
Employees Worked With
Jonathan Cruz
