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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 15, 2015
Good service Very professional, good quality, good costumer service, very patient , not pressure or anything, very clear. I'm happy with my car. Thanks for all the Very professional, good quality, good costumer service, very patient , not pressure or anything, very clear. I'm happy with my car. Thanks for all the help. I recommend this dealer. Great experience More
by Joseniel Vazquez
November 15, 2015
The great SUV experience! Great job all around. I have sold you brand to several freinds and they love it. Great styles. The best tech. For the best price. Great job all around. I have sold you brand to several freinds and they love it. Great styles. The best tech. For the best price. More
by STVCMPBLL5
Verified CustomerEmployees Worked With
November 14, 2015
Awesome Great people great Automobiles and most of all great price. Robert Murphy really took his time and really look Genuine in finding me the right ca Great people great Automobiles and most of all great price. Robert Murphy really took his time and really look Genuine in finding me the right car for my price range I will be a Hyundai customer for life. More
by SHOESHACKEDDIE
Employees Worked With
Robert Murphy
November 14, 2015
Excellent buy experience Everything was perfect. They try everything to make me feel good. They explained all car's features. For me this is the best dealer with the best pers Everything was perfect. They try everything to make me feel good. They explained all car's features. For me this is the best dealer with the best personnel. More
by ARGUCARMEN
Employees Worked With
Ruben Adorno; Juan Carlos y el de Finanzas
November 14, 2015
Wonderful Dealership Great customer service!! Awesome experience from start to finish. Everyone there was really nice and very helpful. They really make you feel at ease a Great customer service!! Awesome experience from start to finish. Everyone there was really nice and very helpful. They really make you feel at ease and answer all of your questions. My favorite experience was getting the hit the GONG--just like the gong show! More
by NTELESFORD30
Employees Worked With
Hope Clancy, Frank Diaz, and Robert Ozel
November 13, 2015
Great Experience The staff at Universal Hyundai was friendly and knowledgable. I was helped every step of the way and purchased my first lease quick and hassle free. The staff at Universal Hyundai was friendly and knowledgable. I was helped every step of the way and purchased my first lease quick and hassle free. More
by HALAE3
Employees Worked With
Jinny Ming
November 11, 2015
Excellent salesperson and great customer service Ozzie Martinez was an excellent salesperson. He help me get the vehicle i needed at a satisfactory price. He make me feel comfortable and he was ve Ozzie Martinez was an excellent salesperson. He help me get the vehicle i needed at a satisfactory price. He make me feel comfortable and he was very attentive to my requests. More
by MARTARIVERA357
Employees Worked With
Ozzie Martinez
November 11, 2015
It was great. Ceasar was excellent, he is very meticulous. My opinion Ceasar is your number one sale associate. Ron and Amil also was excellent. Sincerely Junie I a Ceasar was excellent, he is very meticulous. My opinion Ceasar is your number one sale associate. Ron and Amil also was excellent. Sincerely Junie I am a person with a few words. I answered your questions truthfully More
by JUNE.JSA
Employees Worked With
Ceasar Lepre, Ronald Thomas and Amil
November 10, 2015
Loved it ! It was very hassle free. I Went in to trade in my 2009 Nissan Versa that I was wayyyy upside down on. Going on I thought it was going to the typical It was very hassle free. I Went in to trade in my 2009 Nissan Versa that I was wayyyy upside down on. Going on I thought it was going to the typical sales man act plus I was alone when initially going into the test drive and discussing all payment options as many women will agree, that is never a comfortable situation anyway we discussed everything in a very comfortable environment. My sales guy was very patient with me lol the sale was finalized later in the afternoon, once my husband got there. Joel was very understanding and helpful and very mindful when discussing the finance options. I Walked out very happy and in LOVE with my brand new 2016 Elantra SE and pretty comfortable with my monthly payment. Thanks Universal Hyundai ! More
by VPERALES520
Employees Worked With
Joel Rivas ( Sales )
November 09, 2015
Great Servive Universal Hyundai has been my best experience with any dealership I've been to in the past. Everyone that helped me get my new car gave 110% to give m Universal Hyundai has been my best experience with any dealership I've been to in the past. Everyone that helped me get my new car gave 110% to give me the best deal. More
by JNAYLOR4
