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Universal Hyundai
Orlando, FL
4,285 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,285 reviews
November 07, 2015
KlAy is the best Thank to klay for helping get my new car. Klay was hornets with everything about the car and so far I cannot complain about nothing. Just want to say Thank to klay for helping get my new car. Klay was hornets with everything about the car and so far I cannot complain about nothing. Just want to say thank again More
by LAMINE1986
Verified CustomerEmployees Worked With
Klayfhord Lazo
November 04, 2015
Need For Style and Class Thank You to this wonderful dealership that put in an effort and provided excellent customer service to me the whole time. John Booth is such an aweso Thank You to this wonderful dealership that put in an effort and provided excellent customer service to me the whole time. John Booth is such an awesome person and an excellent professional who not only sales but also engages in having communication with the customer and definitely listens to what I had to say and what I was looking for in a car. Thank You, Universal Hyundai for having such an excellent employee who cares about us, customers. More
by Chk16
Employees Worked With
November 04, 2015
Universal Hyundai is the BEST! The staff was extremely welcoming and helpful. Klay AND Robert were very friendly, outgoing, and understanding. I will definitely be coming back for a The staff was extremely welcoming and helpful. Klay AND Robert were very friendly, outgoing, and understanding. I will definitely be coming back for all of my maintenance work and I will be recommending this dealership to everyone that I know. Klay made sure that I was fully satisfied with everything. Robert helped me with all my finances and got me a GREAT deal. Thank you guys sooo much! You guys are the BEST! More
by LOPEZLOREAL
Employees Worked With
Klayfhord Lazo, Robert Stumpf
November 02, 2015
Great He is a good guy. He is very friendly, kindly, and assistant . Great experience and professional. He had done a good job and very helpful. He is a good guy. He is very friendly, kindly, and assistant . Great experience and professional. He had done a good job and very helpful. More
by Mega, electron
Employees Worked With
November 02, 2015
Universal Hyundai Great service, helped make the process easy and fast. 10/10 would recommend. Raul and Fleix definitely made my first time car buying experience a grea Great service, helped make the process easy and fast. 10/10 would recommend. Raul and Fleix definitely made my first time car buying experience a great one. More
by RUBENLARA14
Employees Worked With
Raul Martinez , Felix Matos
November 02, 2015
Elantra is very sleek ride Very cool car, and my sales rep Jinny Min was very helpful and a big reason why I came to this dealership to get this car. Very cool car, and my sales rep Jinny Min was very helpful and a big reason why I came to this dealership to get this car. More
by ohyeaelantrababy
Employees Worked With
Jinny Min
November 01, 2015
BEST CAR BUYING EXPERIENCE EVER!!!!! Jinny Min took the time to listen to my wants and needs and was able to pair me to the car I wanted. She was very knowledgeable and professional. She Jinny Min took the time to listen to my wants and needs and was able to pair me to the car I wanted. She was very knowledgeable and professional. She did not attempt to force a car on me that was out of my budget. Jinny had great patience with my 4 year old and included her in the entire process. I will be using Universal Hyundai in the future to purchase another car. More
by GO METS!
Employees Worked With
Jinny Min
November 01, 2015
Happy Customer!!!! I receive an exellent service at Universal Hyundai from Robert J. Murphy, Juan Colon and Felix Matos very professional people. I am so happy with my I receive an exellent service at Universal Hyundai from Robert J. Murphy, Juan Colon and Felix Matos very professional people. I am so happy with my shopping experience. Robert Murphy was very patient and he made all my expectations, It was a pleasure doing business with all you guys if I have to buy another car I am coming back again. And for sure I am going to recommend to all my friends. More
by ibrenda9
Employees Worked With
Robert J. Murphy, Felix Matos, Juan Colon
October 30, 2015
Excellent No words can express when Alexandria said ok you got it. I got tears in my eyes because I was shocked st almost less that 5 mins. She gave me the ans No words can express when Alexandria said ok you got it. I got tears in my eyes because I was shocked st almost less that 5 mins. She gave me the answer I was speechless. Great experience, great car, great dealership. THANK YOU! Genevieve Valle More
by gvalle
October 30, 2015
wonderful Ruben was amazing with a very positive attitude and also he went above and beyond and managed to make buying a car a stress free experience. Ruben was amazing with a very positive attitude and also he went above and beyond and managed to make buying a car a stress free experience. More
by HANNAHMARIA183
Employees Worked With
Ruben
