Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
October 29, 2015
Quick and easy Everyone was very nice, helpful, respectful and friendly. Would recommend Universal Hyundai to anyone.Thank you everyone for your kindness and making Everyone was very nice, helpful, respectful and friendly. Would recommend Universal Hyundai to anyone.Thank you everyone for your kindness and making it a very easy transition. Love our new 2016 SanteFe. More
by SPESS926
Verified Customer
October 28, 2015
great experience I had a really good experience, Carlos is a really kind of person, who helps the client to make the best decision, besides being very kind and patien I had a really good experience, Carlos is a really kind of person, who helps the client to make the best decision, besides being very kind and patient with his client More
by jeannie7
October 28, 2015
Excellent Service At Universal Hyundai We received excellent service at Universal Hyundai from Robert, Charlie, and Marshall. I am very happy with my shopping experience and will recommend We received excellent service at Universal Hyundai from Robert, Charlie, and Marshall. I am very happy with my shopping experience and will recommend Universal Hyundai to my friends. More
by TAYLOR.DAVIDM
Employees Worked With
Robert Murphy, Marshall English, Charlie Peets
October 28, 2015
Keep up the Great Service! Adam Karlski is very knowledgeable about the Hyundai brand! It was a pleasure doing business with him. He was a very patient man and he made sure to Adam Karlski is very knowledgeable about the Hyundai brand! It was a pleasure doing business with him. He was a very patient man and he made sure to keep our best interest in mind Keep up the great job, Adam! More
by SERRANOMOOREWEDDING
Employees Worked With
October 27, 2015
Great service Joel was excellent. Loved how attentive he was with me and answered all the questions I had even ones I didn't think of asking. Thank you! Joel was excellent. Loved how attentive he was with me and answered all the questions I had even ones I didn't think of asking. Thank you! More
by SALLYM8900
October 27, 2015
Universal hyundai It was the most outstanding and remarkable experience that I ever had in a dealer, everyone was so helpful, and Pedro tried everything to make the dea It was the most outstanding and remarkable experience that I ever had in a dealer, everyone was so helpful, and Pedro tried everything to make the deal possible for me More
by YISSELTMARICHAL
Employees Worked With
It was the most outstanding experience, remarkable, everyone at the store is always there for you, and Pedro was so concern and dedicated when I met him, he tried in every way to make the deal possible for me, Pedro Tavares
October 27, 2015
professional really good shopping experience. it felt good knowing that Ruben really took the time to find me a suitable vehicle and also was very courteous to me and my family. it felt good knowing that Ruben really took the time to find me a suitable vehicle and also was very courteous to me and my family. More
by PABLO.NORES
Employees Worked With
Ruben Adorno, Juan Colon
October 27, 2015
Great customer service, great first time experience Amazing customer service, my first car buying experience and so glad I went here. My salesmen Klay Lazo walked me through everything and hooked me up Amazing customer service, my first car buying experience and so glad I went here. My salesmen Klay Lazo walked me through everything and hooked me up with an even lower interest rate then my bank was offering. Getting all my vehicles from here!! Thanks Klay!!! More
by Kplaza1982
Employees Worked With
Klayfhord Lazo
October 27, 2015
Excelente servicio. En la compra de nuestro vehiculo hubo calidez y amabilidad. Un buen dealer y un buen vendedor. Las expectativas fueron cubiertas totalmente. Gracias, En la compra de nuestro vehiculo hubo calidez y amabilidad. Un buen dealer y un buen vendedor. Las expectativas fueron cubiertas totalmente. Gracias, quedamos muy satisfechos. More
by JULIANMARULANDA
October 27, 2015
Great Very Good. Will be back when I need another car Will tell my friend about you. Iam very happy with my new car and the sales people. Very Good. Will be back when I need another car Will tell my friend about you. Iam very happy with my new car and the sales people. More
by NONOE
Employees Worked With
Cesar Alegie
