Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
September 25, 2015
Wonderful Experience John was very friendly and caring about my car experience ! I was happy with how well I was treated ! Thank you John Booth and Jose Cepeda for a great John was very friendly and caring about my car experience ! I was happy with how well I was treated ! Thank you John Booth and Jose Cepeda for a great experience ! More
by Skippy
September 25, 2015
3rd car purchased from Universal Hyundai This is the 3rd car I've purchased from Universal Hyundai! The team there is excellent and I will continue to go there for all my future car needs! I This is the 3rd car I've purchased from Universal Hyundai! The team there is excellent and I will continue to go there for all my future car needs! I highly recommend! More
by JCOLONCFL
Verified CustomerEmployees Worked With
Ruben , Juan Colon
September 23, 2015
It was professional and everything went smooth customer service was amazing. people were nice. gave me good information about the car that I purchased. everything went smooth and process was fast a customer service was amazing. people were nice. gave me good information about the car that I purchased. everything went smooth and process was fast and accurate. I would definitely recommend this dealership over any other dealership. More
by jaymorgan011190
Employees Worked With
Jinny.Min
September 23, 2015
Excellent Job At Universal Hyundai they did an excellent job. They accommodated all my needs and made sure all of my question were answered. I will recommend this d At Universal Hyundai they did an excellent job. They accommodated all my needs and made sure all of my question were answered. I will recommend this dealership to everyone. More
by X.HERNANDEZ021
Employees Worked With
Timothy Walker
September 23, 2015
Honest and friendly people My husband and I knew we needed to walk out of the dealership with a car, and didn't want to play any games. Jacob and Jinny were wonderful! Jacob gav My husband and I knew we needed to walk out of the dealership with a car, and didn't want to play any games. Jacob and Jinny were wonderful! Jacob gave us the best deal we could have gotten on our 2016 Elantra. We told him what we were willing to spend, and he gave us every discount he could in order for us to be able to afford the car. He went above and beyond to make sure that we would be able to afford our monthly payments. Jinny was amazing as well, running back and forth helping us with paperwork and letting us test drive our car. The two of them made the experience of buying our very first brand new car, so easy! More
by lisamarie
September 23, 2015
Great customer serive I have purchased three vehicles from this dealership and I have always walked away happy. I recently purchased the 2016 HYUNDAI ELANTRA and I am very I have purchased three vehicles from this dealership and I have always walked away happy. I recently purchased the 2016 HYUNDAI ELANTRA and I am very happy with it. More
by Reggie
September 23, 2015
Great salesperson! Great Car! Jinny Min my salesperson, helped me a great deal! Very helpful and knowledgeable! I am very pleased with my 2015 Hyundai Sante Fe, great sales, great Jinny Min my salesperson, helped me a great deal! Very helpful and knowledgeable! I am very pleased with my 2015 Hyundai Sante Fe, great sales, great ride! More
by newsantefelover
Employees Worked With
Jinny Min
September 22, 2015
First Time Buyer They were very nice and reasonably flexible with the pricing. They showed me all the cars and let me test drive them. I am very pleased with my 2016 E They were very nice and reasonably flexible with the pricing. They showed me all the cars and let me test drive them. I am very pleased with my 2016 Elantra Limited. More
by XIARA96
Employees Worked With
Paul Tartas, Juan Colon
September 22, 2015
"Excellent Costumer Service" When it comes to buying a Car it is very hard to find a dealer and people that deal with you the way Universal Hyundai does. Our Sales Representative When it comes to buying a Car it is very hard to find a dealer and people that deal with you the way Universal Hyundai does. Our Sales Representative Carlos Garces was very professional, patient, friendly and helpful. Definitely will recommend this place. We are very happy with our New purchase!!! More
by uribem52
Employees Worked With
Carlos Garces
September 21, 2015
Surprise We were going to buy a new car by the end of the year,beginning of 2016.The way,proffesionalism,knowledge,caring,attentative to our needs,quotes offer We were going to buy a new car by the end of the year,beginning of 2016.The way,proffesionalism,knowledge,caring,attentative to our needs,quotes offer,made us get the car right then and there. More
by F.VAZQUEZ49
Employees Worked With
Robert Stumpf
