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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
July 14, 2015
New car; no drama We just purchased our third car from this dealership and we continue to be pleased with our experience! Top notch salesman Carlos Vega made sure we go We just purchased our third car from this dealership and we continue to be pleased with our experience! Top notch salesman Carlos Vega made sure we got the car we wanted. High recommendations! Robert Ozei, finance manager, gave us excellent assistance with financing as well. He was very helpful and professional! More
by Trish Bouazizi
July 10, 2015
GO ADAM !!! As previously stated, my husband went to your dealership and was assisted by Adam. He told him that he would speak with me and probably return to make As previously stated, my husband went to your dealership and was assisted by Adam. He told him that he would speak with me and probably return to make a purchase. It may sound strange but I Really appreciate the fact that Adam did not call us at home. In the past after going to a dealer the salesperson generally called many times pressuring us to make a sale. It is very annoying when this occurs. Adam is an asset to your dealership and you are lucky to have him. He is very knowledgeable, friendly and helpful. He told us many times to contact him if we needed any help at all. If anyone we know is in the market for a vehicle we will tell them to ask for Adam. More
by DOLLBUG314
Verified CustomerEmployees Worked With
July 10, 2015
Purgase vehicle Pedro really helped me To make a well inform desicion, i definitely would comback to universal Hyundai, es su process, friendo y propale, fantástico s Pedro really helped me To make a well inform desicion, i definitely would comback to universal Hyundai, es su process, friendo y propale, fantástico staff More
by LEIKINLAM65
Employees Worked With
Pedro Tavares
July 09, 2015
Outstanding Dealership Excellent service, our car salesman was outstanding, very professional, I will recomend this dealership to my freinds and relatives. I"m happy with my Excellent service, our car salesman was outstanding, very professional, I will recomend this dealership to my freinds and relatives. I"m happy with my purchase. More
by saxon747
Employees Worked With
Paul Tartas
July 09, 2015
Great experience , Adam was great Adam was an excellent salesperson took care of us completely. This is the fourth Hyundai we purchased and the experience as always was perfect you hav Adam was an excellent salesperson took care of us completely. This is the fourth Hyundai we purchased and the experience as always was perfect you have a real asset in Adam More
by LINDADFL
Employees Worked With
July 09, 2015
Fantastic help! Everyone was extremely helpful and willing to do their best to get me into the car that I really wanted. I appreciated the friendliness and care that Everyone was extremely helpful and willing to do their best to get me into the car that I really wanted. I appreciated the friendliness and care that was taken during the entire experience. More
by ZSIMPSON1
Employees Worked With
July 09, 2015
Sonata 2015 I feel very satisfied that I have a dependable car that will go the distance. I plan to keep this car for many years to come. Hoping that the service I feel very satisfied that I have a dependable car that will go the distance. I plan to keep this car for many years to come. Hoping that the service department will take good care of me when it comes to quality work, as I purchased the extended warranty. More
by AZWEISMAN
Employees Worked With
July 08, 2015
Awesome Great staff friendly helpful Ceasar was very professional and courtesy towards me and my family. I would recommend more customers to this dealer. I wo Great staff friendly helpful Ceasar was very professional and courtesy towards me and my family. I would recommend more customers to this dealer. I would say is the best and friendlier dealer I ever attended More
by ALVARO1225
Employees Worked With
Ceasar Alegre
July 08, 2015
Glad with our buy A few days ago my wife and I decided to look into the promotion we got in the mail. Sales Associate James Ramos was diligent to answer our questions. A few days ago my wife and I decided to look into the promotion we got in the mail. Sales Associate James Ramos was diligent to answer our questions. We took our time and checked from the huge inventory. We got a great deal and new friends! More
by Newtoy
July 08, 2015
Great car buying experience The salesperson was very helpful and informative. He answered/found answers to any question we had and was not pushy in any way. We walked away with e The salesperson was very helpful and informative. He answered/found answers to any question we had and was not pushy in any way. We walked away with exactly what we were looking for and are very happy with our car buying selection and experience. More
by CHRISTINBRAASCH
