
Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
Wonderful experience Your staff is wonderful and my over all experience was the best ever! That is saying a lot because I have been a four time returning customer of David Your staff is wonderful and my over all experience was the best ever! That is saying a lot because I have been a four time returning customer of David Maus Toyota. The truth is they don't do much to earn and keep your business like their slogan says they do. Your dealership really did earn and will most likely keep our business. Read my review from the previous page of the survey. Anthony and Felix are both great! More
Loyal Happy Hyundai Customer! Adam Karlski has now sold me 3 of my 12 Hyundai. I hope he will be there when I purchase number 13! Adam Karlski is very professional and lots of fun Adam Karlski has now sold me 3 of my 12 Hyundai. I hope he will be there when I purchase number 13! Adam Karlski is very professional and lots of fun to deal with. He is extremely knowledgeable about all the Hyundai vehicles as well as the competition. He ensured that our every need was taken care of throughout the entire process! I highly recommend Universal Hyundai for employment of great professionals as everyone we met was great. While we worked with only Adam (sales) and Amine (finance) while purchasing our Santa Fe Sport, we came back 2 days later to purchase our Veloster Re-Flex Limited and also worked with Adam (sales) and Felix Matos (finance). As we were there we also came in contact and talked to numerous others all of which made us feel comfortable and as if we were with friends. Thank you Universal Hyundai and especially Adam Karlski for another great car buying experience! More
Happiness Is: This was my 7th Hyundai purchase. I am extremely happy with the service & staff. Will definitely recommend both Hyundai products and this dealership This was my 7th Hyundai purchase. I am extremely happy with the service & staff. Will definitely recommend both Hyundai products and this dealership to others. More
New car sales John Booth was great to work with, and very helpful. I will recomind John and this dealership to all my friends. Thank you John. Randy John Booth was great to work with, and very helpful. I will recomind John and this dealership to all my friends. Thank you John. Randy More
Best car experience ever!!!!! My visit to Universal Hyundai was the best car experience I have had so far. Terence Anderson was very friendly and knowledgeable throughout my whole My visit to Universal Hyundai was the best car experience I have had so far. Terence Anderson was very friendly and knowledgeable throughout my whole experience. He made sure that he kept me updated on the status of my vehicle purchase. He has a positive attitude and excellent customer service skills. I recommend this dealership as well as Terance when it come to your car buying experience. I look forward to buying cars in the future from Universal Hyundai.?????? More
Excellent!!!! Excellent! The service is really good and the staff is friendly! I really enjoy looking my car. Thanks a million Universal Hyundai. I hope to get a le Excellent! The service is really good and the staff is friendly! I really enjoy looking my car. Thanks a million Universal Hyundai. I hope to get a lease soon. More
Yes Ok. Experience very good with mr Carlos roman recomendare du dealer a today's mis amistades y familiares gracias por du servicio y amabilidad hasta lu Ok. Experience very good with mr Carlos roman recomendare du dealer a today's mis amistades y familiares gracias por du servicio y amabilidad hasta luego More
Streamline the paperwork! People were terrific but the paperwork process needs to be improved. I was there 4 hours, and even when I went back to sign everything I had to wait People were terrific but the paperwork process needs to be improved. I was there 4 hours, and even when I went back to sign everything I had to wait for everything to be printed and at one point for the manager to find a form. I thought I was getting a $250 loyalty rebate, but either I misunderstood the paper with the offer or the finance guy missed it. I'm sure that paper is long gone so there's no written proof, especially since I wasn't allowed to get a copy or take a picture of it! Overall more positives than negatives, and I will go back and recommend you to others. I visited the Nissan side first and feel you should spruce up the Hyundai showroom and provide more comfortable seating, especially if you require people to wait several hours to complete the paperwork. More
Awesome Car Buying Experience I arrived at the dealership around 6:30 pm and I left off the lot with my new car that same night. Terence Anderson was such an awesome help!! I came I arrived at the dealership around 6:30 pm and I left off the lot with my new car that same night. Terence Anderson was such an awesome help!! I came in looking for one specific car and left with an even better car! He was patient and kind and I never felt rushed or pressured. I would recommend visiting Terence specifically for your next car buying experience! More
EXCELLENT SERVICE WE WERE VERY HAPPY TO HAVE GONE TO YOU TO PURCHASE MY DAUGHTER'S FIRST CAR! WE WILL BE RECURRING CUSTOMERS AND HAVE ALREADY TOLD OTHERS ABOUT THE COUR WE WERE VERY HAPPY TO HAVE GONE TO YOU TO PURCHASE MY DAUGHTER'S FIRST CAR! WE WILL BE RECURRING CUSTOMERS AND HAVE ALREADY TOLD OTHERS ABOUT THE COURTESSY OF YOUR SALESMEN. More