Eric Kristan
Eric Kristan at Universal Hyundai

Eric Kristan

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of Eric Kristan

August 17, 2026

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Employee Rating

We test drove the Genesis GV70 at our home dealership and had a terrible experience with the sales team. We called up Eric and he connected us with Billy and Nick and literally within 10 hour - we had a bran More

by Shawna & Anthony Santana
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy King, Nick

Aug 17, 2026

Universal Hyundai responded

Thank you for your very kind review, Shawna! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2025

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Universal Hyundai provided an amazing car buying experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comforta More

by HappyVita
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

May 27, 2025

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2024

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Carlos is what makes me comeback to this dealership, thanks carlos for the help renewing once again our lease More

by JCUG1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Nov 11, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Feel like talking to old friends, I just happen to be with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im gla More

by URIBE.TORRES
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto, Ramces Rivera

Oct 27, 2024

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very a More

by NEYSASHILING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Ramces and Mustapha were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 19, 2024

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El vendedor Alejandro Bravo fue muy eficiente cortez y amable y muy profesional, lo recomendaría More

by paposansuci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that Alejandro could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 06, 2024

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I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak More

by BAEZ436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Mustapha Bernannou, Ramces Rivera , Jacob McNeely

Oct 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Employee Rating

I like dealer Hyundai service. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. More

by blaciris322
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

Oct 06, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Employee Rating

Great service as expected. This is my 5th Hyundai from them and 2nd from Miguel, they always know how to treat their clients! More

by RONALD Alicea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Universal Hyundai responded

It's great to hear that Miguel and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Employee Rating

To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. More

by angelhance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos , darrin diaz, Jacob McNeely, Christian Matos

Oct 06, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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