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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
June 21, 2015
The right place to go when shopping for a car. The dealer was a friendly facility. Nice setting inside and out. all the employees there are helpful and honest. the likeliness for me to go back when The dealer was a friendly facility. Nice setting inside and out. all the employees there are helpful and honest. the likeliness for me to go back when shop for another car is definitely. More
by JBNCHEN
Verified CustomerEmployees Worked With
Klayfhord Lazo
June 20, 2015
EXCELENT Orlando and Jose I'm so happy you guys work with me the experience was A+ you guys got me what I want. Ones again another car with this dealer and I w Orlando and Jose I'm so happy you guys work with me the experience was A+ you guys got me what I want. Ones again another car with this dealer and I will always continue coming here and refer you guys are the BEST. More
by lauralee
Employees Worked With
June 19, 2015
Enjoyed buying @ Universal Hyundai I had a great experience purchasing my car at Universal Hyundai & would highly recommend doing business with them. I definitely wouldn't mind doing bu I had a great experience purchasing my car at Universal Hyundai & would highly recommend doing business with them. I definitely wouldn't mind doing business with them again. More
by K_N_CABALLOS
Employees Worked With
Ron Thomas
June 19, 2015
Large inventory Nice and clean dealership with large inventory. Friendly staff... perfect location...fair prices. It was a nice experience buying my new car at Unive Nice and clean dealership with large inventory. Friendly staff... perfect location...fair prices. It was a nice experience buying my new car at Universal Hyundai Orlando. More
by RODRIGOAM83
Employees Worked With
PACHECO
June 18, 2015
Review I would recommend universal Hyundai and not universal Nissan. Universal Nissan is where i purchased my dodge journey and the experience was not that g I would recommend universal Hyundai and not universal Nissan. Universal Nissan is where i purchased my dodge journey and the experience was not that great. More
by LATOYAA21
Employees Worked With
June 18, 2015
Great Service The service and the salesperson worked with me in the whole process and made everything very clear. the car was shown and given to me perfect... than The service and the salesperson worked with me in the whole process and made everything very clear. the car was shown and given to me perfect... thanking you all in advance, More
by BOTANICAACHEFLA
June 18, 2015
Jinny Min I just wanted to thank Jinny Min for coming on her day off to finalize the Sonata sale . She was very pleasant and helpful. Also she was the only sale I just wanted to thank Jinny Min for coming on her day off to finalize the Sonata sale . She was very pleasant and helpful. Also she was the only sales consultant { from the other brand dealers} to follow up on my decision via text and letting me know she was there to help.. without putting much pressure at all, just good customer follow up More
by roland
Employees Worked With
Jinny Min
June 17, 2015
Used Car Damage Windshield I purchase a used vehicle that has a damaged window, which they did not correct during their used car check list. Now, I have come to them to repair, I purchase a used vehicle that has a damaged window, which they did not correct during their used car check list. Now, I have come to them to repair, their respond is no call backs, the person is out of the office, people saying they are going to check into it and don't call. Personally, this company has a very very very bad customer relationship, in my eyes More
by Larry
Employees Worked With
Jennifer - Customer Service, Robert Stumph, Charlie Peets, Juan Colon
June 17, 2015
2015 Genesis w/ full option. It was the best service I've ever had. Straight forward price, no tricks, and excellent service. Highly recommend Universal Hyundai and look for Jinny It was the best service I've ever had. Straight forward price, no tricks, and excellent service. Highly recommend Universal Hyundai and look for Jinny in sales. More
by QUICKRENTREALTY
Employees Worked With
MIN
June 17, 2015
great Great service and sales team.. worked hard for the deal and got it with no problem.. they answered all my questions when asked and answered honestly Great service and sales team.. worked hard for the deal and got it with no problem.. they answered all my questions when asked and answered honestly More
by TYRE.MITCHELL
Employees Worked With
