Universal Hyundai

New car purchase Experience was fabulous. Which I had done it sooner. Hope my experience when it comes to even basic service goes just as well. Thanks again. Experience was fabulous. Which I had done it sooner. Hope my experience when it comes to even basic service goes just as well. Thanks again. More

James We bought our,2005 Hyundai there. Naturally we went back to buy another car and we were not disappointed. James Ramos is a great person to deal wit We bought our,2005 Hyundai there. Naturally we went back to buy another car and we were not disappointed. James Ramos is a great person to deal with. Buying a car is not easy.. Especially with a one year old running around...lol. Again, thank you James Ramos for the AMAZING! service... More

Exceptional Service I had the opportunity to purchase a 2016 Hyundai Elantra from Universal Hyundai. Universal Hyundai provided an exceptional car buying experience overa I had the opportunity to purchase a 2016 Hyundai Elantra from Universal Hyundai. Universal Hyundai provided an exceptional car buying experience overall . The car buying experience with the assistance of Klayfhord Lago, Certified Sales Associate brought value to my experience by his honorable presence and his ability to listen to my requests. In my opinion, Klay Lago is a great representation in what Universal Hyundai stands for " Customers for Life". Respectfully, Jamal More

When I bought my Sonata Sport Great experience friendly service straight forward price adam k.(salesman) very helpful not pushy took the time to explain vehicle features ,color,s Great experience friendly service straight forward price adam k.(salesman) very helpful not pushy took the time to explain vehicle features ,color,specifications and differences of models. More

Comfort rules My "08" Accent gave us 127+ miles of comfort and we are hoping that the "15" Sonata Hybrid will do the same. Thank you Hyundai My "08" Accent gave us 127+ miles of comfort and we are hoping that the "15" Sonata Hybrid will do the same. Thank you Hyundai More

very pleased I love my car....thanks hyundai I will defensively tell others and come back.the whole proses was awesome,they helped me,I went in to buy a good car a I love my car....thanks hyundai I will defensively tell others and come back.the whole proses was awesome,they helped me,I went in to buy a good car and I surely found an awesome car. More

Very Disappointed I bought a car from them on 2013 and I've been doing my vehicle services there until last weekend. My husband received a coupon booklet from Universal I bought a car from them on 2013 and I've been doing my vehicle services there until last weekend. My husband received a coupon booklet from Universal Hyundai with lots of coupons and discounts (ex; 100 off, 150 off, 12.95 for oil change, and so on) really good coupons I would say, but when I went to get my oil change done I handed the 12.95 oil change coupon and the guy asked me to leave my booklet inside my car in the cup holder, I thought it wasnt necessary but did it anyways. Really long story short, after almost 3 hours waiting there I got inside my car and the booklet had dissapeared. Spoke to the same guy and he came with the excuse that the previous manager who made these coupons had been fired and that they no longer provided this booklets, all left were thrown away...I asked him "why would they throw mine if it was in my car, and still working (because they accepted it with no excuse) At that moment I felt robbed because they are not supposed to touch ANYTHING in my car. I decided to leave but then, my husband's cousin decided to go back and get it back or complain with the manager...The guy said that he would go to the trash can and "see" if he could find it cuz nobody knew where it was. He came back 5 mins later with the booklet (clean with no scratch)....They have one less customer not because of my booklet but because of them trying to steal or get anything from a costumer. Not happy with this service. More

Excellent service I was assisted quickly and efficiently, in no time Carlos helped me find the perfect car for me, I was very impressed. Very professional and friendly I was assisted quickly and efficiently, in no time Carlos helped me find the perfect car for me, I was very impressed. Very professional and friendly establishment. More

The Best service We purchased two hyundais santafe, Carlos Villamil sold them to us, his professionalism helped us so much, he really worked hard with the numbers for We purchased two hyundais santafe, Carlos Villamil sold them to us, his professionalism helped us so much, he really worked hard with the numbers for us. I would recommended him and universal hyundai More

Water everywhere but nothing to drink Lousy, no privacy when it comes to dealing with finances. No soda machine, nothing to eat. Was there 5 hours for a process that should have been done Lousy, no privacy when it comes to dealing with finances. No soda machine, nothing to eat. Was there 5 hours for a process that should have been done in two. Their sales team hounded me and tons of marketing promotions finally wore me down to trade it, especially when the literature indicated we would get 125% of the value for my trade (black code). We signed up on line for their black code evaluation and it stated $12,750 to 15,000 they gave us 13,000 for my trade. I will not buy from them again. We purchased a 2015 which is 9 months old and got no discount for buying a vehicle that is almost a year. It is very disappointing that no one in management has streamlined this "dinosaur process". I should have rolled the wheel inside the showroom and say "Me caveman, make deal for new wheel". More