Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
June 02, 2015
Good as can be. Service department has low approval ratings in my opinion, had to make several attempts to get problems resolved. And that is all I can sa as can be. Service department has low approval ratings in my opinion, had to make several attempts to get problems resolved. And that is all I can say for the service department. More
by chuckshuler99
Verified CustomerEmployees Worked With
June 02, 2015
Nice car I like my car so far no problem ride smooth good on gas I like the warranty of 100000 thousand mile and free service and matnace eat ect ect thank you I like my car so far no problem ride smooth good on gas I like the warranty of 100000 thousand mile and free service and matnace eat ect ect thank you More
by AYARABIE
Employees Worked With
Teodoro Seminario
June 01, 2015
Awesome! Adam was great. I love his attitude and personality. Plus the dealership staff was very courteous and friendly plus they had a person from the credit Adam was great. I love his attitude and personality. Plus the dealership staff was very courteous and friendly plus they had a person from the credit union right there which made even better for my finance papers. More
by MELI7690
Employees Worked With
June 01, 2015
Great Experience Everyone was very helpful, Carlos and Jose the Manager were great helping. They gave us a lot of options and made the decision of buying a new car fro Everyone was very helpful, Carlos and Jose the Manager were great helping. They gave us a lot of options and made the decision of buying a new car from their dealership a lot of easier. More
by VINICIO.SAN86
Employees Worked With
VILLAMIL
June 01, 2015
Awesome !!! ???? Best service ever!! Was lucky enough to get Alexandra who was nice and friendly, also very knowledgable. She was determined and successful in getting Best service ever!! Was lucky enough to get Alexandra who was nice and friendly, also very knowledgable. She was determined and successful in getting me what I wanted ! ???????? More
by jullieivette
May 31, 2015
highly recommend PAUL TARTAS! This was the first time that I'm buying a car and I had the best experience and service. My salesman Paul Tartas gave me the best customer service. Pa This was the first time that I'm buying a car and I had the best experience and service. My salesman Paul Tartas gave me the best customer service. Paul was there through every little step. I was nervous because this is my first time buying a car, but Paul made me feel comfortable and at ease. Paul helped me with any question I had and helped me look for a car in my budget, after looking at a lot of cars Paul helped me find the best fit for me. Paul is really knowledgeable about the cars he was showing me and gave me pros and cons. My finance guy Felix had all the paper work ready by the time I went to finance. Felix gave me different payment plans, and he offered me a great deal on the gap insurance and extended warrant. my overall experience was awesome. best experience and service!!! More
by mdeltoro
Employees Worked With
Paul Tartas, Felix Matos
May 30, 2015
Great cars and great customer service I definitely recommend this dealership. I bought my second car here and I am more than happy with their customer service and my Elantra 2015. Thanks U I definitely recommend this dealership. I bought my second car here and I am more than happy with their customer service and my Elantra 2015. Thanks Universal Hyundai More
by CARLASUAREZ18
Employees Worked With
CAVERO
May 29, 2015
Outstanding Experience I recently purchased a new car at universal hyundai with Carlos Garces. It was the best car service experience from start to finish,Would definitely r I recently purchased a new car at universal hyundai with Carlos Garces. It was the best car service experience from start to finish,Would definitely recommend this dealer to anyone looking for a new or preowned vehicle. More
by Luisa627
May 29, 2015
Awesome It was an amazing experience for my first time buyer car ?? he made sure that I found a car that fit my life style and to my liking It was an amazing experience for my first time buyer car ?? he made sure that I found a car that fit my life style and to my liking More
by HLINA2230
Employees Worked With
PLAZA
May 29, 2015
Great Experience AAraya26 I went to Universal Hyundai and was greeted by James. He was nice and very knowledgable, showed me around on all the selection of vehicles. Found one I went to Universal Hyundai and was greeted by James. He was nice and very knowledgable, showed me around on all the selection of vehicles. Found one I liked but at the end I wasn't ready for purchasing. James and his Manager Jose they both helped me a lot. All I know when im ready to buy I will definitely go back to Universal Hyundai And go back to James and Jose. More
by AARAYA26
