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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
May 26, 2015
Amazing Raul Martinez and Charlie Peets were great people to work with during my car purchase it was amazing. They knew exactly what I was looking for and exa Raul Martinez and Charlie Peets were great people to work with during my car purchase it was amazing. They knew exactly what I was looking for and exactly how to get me in the 2015 Elantra that I purchased. Exceptional customer service will recommend this dealership to everyone!!!! If you bring everything you need the purchasing of your vehicle will be as smooth as can be. More
by ccaraballo4481
Employees Worked With
Charlie Peets
May 26, 2015
I am happy with the deal El vendedor James nos trato muy profecionalmente mostradonos los beneficios del producto,siempre se mostro confiado y con basto conocimiento,teniendo El vendedor James nos trato muy profecionalmente mostradonos los beneficios del producto,siempre se mostro confiado y con basto conocimiento,teniendo la capasidad de hablar nuestro idioma (Epañol) More
by carlos2770
Employees Worked With
James
May 25, 2015
Great experience!! Adam really helped me get the car that I really wanted today! He drove me through the entire lot just to help me get the car that really fit me! Alway Adam really helped me get the car that I really wanted today! He drove me through the entire lot just to help me get the car that really fit me! Always ask for Adam. More
by tflemming
May 23, 2015
Excellent Service As soon as I walked into thru the door I was greeted in a professional and friendly manner the dealership was very clean and I did not feel at all pre As soon as I walked into thru the door I was greeted in a professional and friendly manner the dealership was very clean and I did not feel at all pressured to purchase...I was offered several different packages and payment options that accommodated me...the staff was very honest and helpful in helping acquire the right vehicle for family and myself.. More
by CECILIAHILARIOPERALTA
Verified CustomerEmployees Worked With
ADORNO
May 22, 2015
Perfection This was a wonderful dealer. Fast, friendly, knowledgeable. Paul T. the salesman and Juan made this an excellent experience for my purchase. You can e This was a wonderful dealer. Fast, friendly, knowledgeable. Paul T. the salesman and Juan made this an excellent experience for my purchase. You can even get a free manicure! More
by LAURA.CAMBRE71
Employees Worked With
TARTAS
May 21, 2015
I had the best experience at the moment of buying my new car My experience at the moment of buying was better than what I was thinking. Juan Carlos at the sales department treated me with honesty and respect and My experience at the moment of buying was better than what I was thinking. Juan Carlos at the sales department treated me with honesty and respect and gave me the best deal. He made me feel at home. Explained me everything about the different models and features, and how it works. Definitely will go there at the moment of get service or warranty on my new car and also on the future at the time to get a newer model. Thanks. More
by Jay Jay
Employees Worked With
Juan Colon
May 21, 2015
Love my car It was an amazing experience ..this is the first time I've ever had A brand new car,thanks to Anthony ,Jacob for making this possible for me despite m It was an amazing experience ..this is the first time I've ever had A brand new car,thanks to Anthony ,Jacob for making this possible for me despite my credit issues.will def recommend to friends and family More
by Dnina39
May 20, 2015
Salesman Robert Stumf Great Service, customer service. I has amazing experience. Kudos for salesman Robert Stumf, manager and Mr Robert financial. I COULD DON'T IT WITH T Great Service, customer service. I has amazing experience. Kudos for salesman Robert Stumf, manager and Mr Robert financial. I COULD DON'T IT WITH THE AND MADE POSSIBLE. ????? More
by legacy
Employees Worked With
May 20, 2015
Great Customer service Our sales guy Ernie Plaza and Jacob McNeely gave me great customer service... I received all the information I needed... And was a great shopping exp Our sales guy Ernie Plaza and Jacob McNeely gave me great customer service... I received all the information I needed... And was a great shopping experience... I am very happy with the service I received at Hyundai...... Great Job Guys!!!!!! More
by Brian12
May 20, 2015
New car purchase Verry helpfull. Answer all the question whe had. Exceptional service. Took really good care of us. Treated us like a friends. Follow up with us even a Verry helpfull. Answer all the question whe had. Exceptional service. Took really good care of us. Treated us like a friends. Follow up with us even after purchasing the car. More
by Leticia Ramos
Employees Worked With
Juan Colon
