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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
April 19, 2015
Klay in sales Very professional and kind with help us in our new Hyundai. Thanks Klay for going above and beyond in what you do. Thanks once again. Very professional and kind with help us in our new Hyundai. Thanks Klay for going above and beyond in what you do. Thanks once again. More
by Universal Hyundai
Employees Worked With
Klayfhord Lazo
April 19, 2015
Charlie is awesome! From the moment I walked in the door I was greeted by Charlie and felt like I was home. He did everything possible to help me with the purchase of my From the moment I walked in the door I was greeted by Charlie and felt like I was home. He did everything possible to help me with the purchase of my new Sonata. He certainly is in the right position. More
by Mikey
Employees Worked With
Charlie Peets
April 19, 2015
Awesome Customers Service Great selection friendly Staff verh ATTENTAVE HAVe purchased two vehicles from z Universal HYUNDAI. Overall great experience 2o13 accent, 2011 mazda Great selection friendly Staff verh ATTENTAVE HAVe purchased two vehicles from z Universal HYUNDAI. Overall great experience 2o13 accent, 2011 mazda 3 will recommend deslership to other people. More
by dham
April 19, 2015
Awesome!!! Orlando Morales was my salesman and he was awesome!!!!! He really worked with me and sales manager Charlie really went out of his way to get me a car! Orlando Morales was my salesman and he was awesome!!!!! He really worked with me and sales manager Charlie really went out of his way to get me a car! They were awesome!! More
by Chrisgon0691
Employees Worked With
Orlando morales , Charlie Peets
April 18, 2015
Great experience!! Adam was great, no pressure sales and he was very friendly and fun! Would recommend to my family and friends! Bought several cars from him! Adam was great, no pressure sales and he was very friendly and fun! Would recommend to my family and friends! Bought several cars from him! More
by Car buyer
Employees Worked With
April 18, 2015
my great experience Thank you Carlos Vega for your time and help with our my new sonata. I had a wonderful experience. Thank you to the company as well. I'm so excited Thank you Carlos Vega for your time and help with our my new sonata. I had a wonderful experience. Thank you to the company as well. I'm so excited with my new car. As a single mother I walked out super Happy and accomplished. More
by momn3boys
April 18, 2015
Great Staff The whole staff was very pleasant... sales rep ozzie was friendly, patient and very informative; he also really worked with me the entire time - the c The whole staff was very pleasant... sales rep ozzie was friendly, patient and very informative; he also really worked with me the entire time - the car was in great condition! More
by berta1003
Employees Worked With
Michael Perez
April 18, 2015
Jorge C. Jorge gets all tens across the board from us. What a delightful experience. Best dealership we have dealt with so far. Ended up buying two cars. Jorge gets all tens across the board from us. What a delightful experience. Best dealership we have dealt with so far. Ended up buying two cars. More
by Mikey johnny
Employees Worked With
Charlie Peets
April 17, 2015
Great Service Before and After! As a first time buyer I was nervous of how my car buying experience would be. Robert Stumpf and the team at Universal Hyuandi put all of my fears to e As a first time buyer I was nervous of how my car buying experience would be. Robert Stumpf and the team at Universal Hyuandi put all of my fears to ease! They took the time to help me find the car I wanted for the price I could afford. Everyone I encountered from sales to management to finance were very friendly and knowledgable. Robert has gone above and beyond to ensure that I am a happy customer. He has been there to check on me and make sure I am happy with my new car, as well as to promptly respond when I had a minor scare with my car system (it was an update - no issues here!). I could not recommend Robert more! He made my first car buying experience an excellent one!! More
by Mhus15
Employees Worked With
Charlie Peets
April 16, 2015
Amazing customer service I was helped by Joel Rivas. From the moment i walked in to the moment i left i knew he had my best interest in mind. He completely sent above and beyo I was helped by Joel Rivas. From the moment i walked in to the moment i left i knew he had my best interest in mind. He completely sent above and beyond to mane sure i left with my dream car at an affordable payment. Joel was very knowledgeable on all cars. Amazing salesman. More
by happy customer
Employees Worked With
