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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
April 16, 2015
Excellent!!! Joel is a great salesman and took his time to show me everything on a new 2015 Sonata. He got me a great price and exactly what I was looking for. Jos Joel is a great salesman and took his time to show me everything on a new 2015 Sonata. He got me a great price and exactly what I was looking for. Jose Cepeda his manager also is very friendly and nice. VERY HAPPY with the level of service I received. Thank you again Joel I definitely will be refferin my friends and family to you. More
by JamesPrice1399
Employees Worked With
April 16, 2015
Phenomenal Alexandra Martinez really went above and beyond to make it happen for me, she got me in a new 2015 Sonata which I love!,Made my shopping experience ve Alexandra Martinez really went above and beyond to make it happen for me, she got me in a new 2015 Sonata which I love!,Made my shopping experience very enjoyable,quick and painless as well as the management team Eric and Jose. I will definitely send my friends and family to her and will do business again in the future at Universal Hyundai because of her. More
by Proud Hyundai Owner
April 16, 2015
Great salesman I bought a Hyundai Sonata in March 2014 from Adam K it was such a great experience and everytime I have my car in for a oil change I always see Adam I bought a Hyundai Sonata in March 2014 from Adam K it was such a great experience and everytime I have my car in for a oil change I always see Adam and he always remembers me and what car I purchased. It's nice to know that when you purchase a car from Adam he'll always be there. More
by Rdrig
Employees Worked With
April 16, 2015
Sales Carlos G. went above and beyond to get me the exact deal I was looking for. I left very happy, and I know where and who to always go to for my car sho Carlos G. went above and beyond to get me the exact deal I was looking for. I left very happy, and I know where and who to always go to for my car shopping needs. Highly recommend !! More
by NMoreno
Employees Worked With
Carlos Garces
April 15, 2015
Fantastic!! We had an amazing experience purchasing our new car. Customer service is excellent and our sales representative Carlos Vega was extremely helpful. I d We had an amazing experience purchasing our new car. Customer service is excellent and our sales representative Carlos Vega was extremely helpful. I definitively recommend Universal Hyundai. More
by yusty21
April 15, 2015
Great Service! The service in this dealer was great, when purchasing my new car they provided me with excellent customer service. They were very knowledgeable and re The service in this dealer was great, when purchasing my new car they provided me with excellent customer service. They were very knowledgeable and really helped me with making my decision on what car to pick. The Manager Jose Cepeda and the salesman Pedro were great they provided me with an excellent service. I would recommend this place to everyone I know! More
by kch08
April 15, 2015
I love this place.. I had a excellent experience buying my new hyundai Santa fe. this place has an amazing staff. Carlos Garces, José Cepeda and amin were very nice and I had a excellent experience buying my new hyundai Santa fe. this place has an amazing staff. Carlos Garces, José Cepeda and amin were very nice and helpful with me. thank you to all of you guys. More
by karengomez1085
April 15, 2015
Excellent experience. The guys that helped me were great and I appreciated the time and effort they put into help me with my car buying experience with all. Specially Carlo The guys that helped me were great and I appreciated the time and effort they put into help me with my car buying experience with all. Specially Carlos Garces and José Cepeda. More
by mapi0708
April 15, 2015
Awesome service all around Carlos G and Jose C were awesome.This is our 2nd purchase with them and they made it happen for our family both times. We are very happy and will do b Carlos G and Jose C were awesome.This is our 2nd purchase with them and they made it happen for our family both times. We are very happy and will do business with them again for our next purchase for sure. They were very attentive, quick and efficient when it can down to finding what we wanted. They made it work. So thank you very much. I totally recommend Carlos Garces to anyone that wants to buy a car. More
by Perillofamilly
April 14, 2015
Shopping Experience Adam was great, he was great in customer service. I was really doubtful as I walked in the dealership, since most of them just care about selling you Adam was great, he was great in customer service. I was really doubtful as I walked in the dealership, since most of them just care about selling you a car. But, Adam was different, he took his time, and did his best to get me what I needed. Next time I buy a car, I will go to Universal Huyndai. More
by jgarcia194
