Universal Hyundai

Love this place!! I recently bought a car here and my experience was phenomenal! The people there are so helpful and very friendly. The process went by very easy. I lov I recently bought a car here and my experience was phenomenal! The people there are so helpful and very friendly. The process went by very easy. I loved it so much I referred 2 of my family members to buy a car there. My over all experience was excellent I will definitely return when I'm ready for another car. More

Loved the great experience I walked in the dealer today and was greeted by a sales person Hector Riquel, I explain to him what I wanted and he listen. we started with my car the I walked in the dealer today and was greeted by a sales person Hector Riquel, I explain to him what I wanted and he listen. we started with my car then he guieded me to the new car inventory. Selection was amazing they had all the colors. I wanted a Santa Fe he was provided with all the info and new technology, we went im about 2 hours later i drove off nee car. He even show me his family something that no other place haa done thisnis family dealer. I eas greeted by his manager jacob and congratulated me before i even knew. Will refomend this dealer and to go see Hector Riquel More

Great service Great friendly service! Patrick Brabec assisted me so much and listened to what I wanted. He helped me find the right car for the right price in what Great friendly service! Patrick Brabec assisted me so much and listened to what I wanted. He helped me find the right car for the right price in what I was looking for! Totally recommend if you want to a sales rep to listen to what you actually need. More

Champions Juan Colon was helpful and knowledgeable. I came in with a dilemma and left satisfied, relieved and thankful with a brand new car. Awesome work! Juan Colon was helpful and knowledgeable. I came in with a dilemma and left satisfied, relieved and thankful with a brand new car. Awesome work! More

Best Experience Ever This is hands down the best car purchasing experience I have ever had! Not only did I find a car I really loved right away but felt that the experienc This is hands down the best car purchasing experience I have ever had! Not only did I find a car I really loved right away but felt that the experience was pleasant and did not feel any pressure at all from anyone. Ruben Adorno and his manager Jacob made the process as easy! They were both extremely helpful and gave me the best customer service ever received in a car dealership. You can tell they take pride in their work and it shows. Ruben was also extremely helpful and highly knowledgeable. He didn't hesitate on anything I asked of him which I really appreciate. Thank you Universal Hyundai for making this experience so positive. I absolutely love my new car!  More

Amazing, friendly, confortable and trust worthy. I went to Universal Hyundai to look for a replacement car of my old one. when I got there Raul Martinez greeted me. Friendly and professional, he made I went to Universal Hyundai to look for a replacement car of my old one. when I got there Raul Martinez greeted me. Friendly and professional, he made me feel extremely confortable right away. He introduced me to his co-workers and managers as if i was a very important person. I knew which car I wanted from the beginning, it was the Genesis Coupe. I told Raul and with ought hesitating he went and got it for me. I got in the car and we went for a treat drive. we where talking about the car and everything about its specs and performance. I loved the car since the beginning it all came up to the price really. we sat down and in a shot time we came to an agreement. I went to fin icing sing all the paperwork and went home with it. My experience at Universal Hyundai was extremely different than in other dealers I’ve been to. I spoke with Jacob Mcneely for a while he made me feel very secure of the decision I was making and it did not felt like a sales pitch, it felt like an honest one to one conversation. at the end the service, the staff, the product etc. was excellent. Raul had a friendly way of conversing and very trust worthing I felt like. In the end everithing was a very nice experience. I would recommend this dealership to anyone in need of a car and a great experience. More

"Enjoyable Experience" Klay Lazo was the absolute best. From the moment we were introduced to him, he made sure that we felt comfortable knowing about the cars and what each Klay Lazo was the absolute best. From the moment we were introduced to him, he made sure that we felt comfortable knowing about the cars and what each one offered. We thought the visit to Universal was going to be a long, dragged out experience but he made the process go very smoothly that night. Klay knew what we were looking for and he didn't even hesitate to go out into the lot and find the color that we truly wanted. Guess what, he found it! I would recommend anyone to purchase a car at Universal Hyundai with Klay as their salesman. More

Best Car Buying Experience Ever! I originally just took my car in for regular maintenance and then this is what happened. We had the absolute pleasure of purchasing not one but two I originally just took my car in for regular maintenance and then this is what happened. We had the absolute pleasure of purchasing not one but two new vehicles. I was a Nissan Altima owner and wasn't quite happy with it so I decided to find my favorite sales guy, Charlie Peets, who had always taken such good care of us in the past. Charlie listened to our concerns and suggested we take a look at the Hyundai Sonata. Charlie is the Sales Manager for the Hyundai dealership and turned us over to his sales associate Juan Crespo. Juan too listened to our concerns and needs in a vehicle and suggested we trade in the Altima while there and purchase the Sonata. After test driving the Sonata and spending time with Juan, I fell in love with the car and the way it drove. Juan listened to exactly what I could afford and between him and Charlie discussing it came to me with an offer I couldn't refuse. No haggling, no tricks, no talking to another and another and another person. Simple, smooth, honest, cut and dry right Galant for a new Galant. Charlie talked to him about what he could offer him and we were out for another test drive in no time with Juan in another Sonata. Too funny. Charlie and Juan listened to what my husband needed and again, straight up, no BS, no haggling and before I knew it we were in the finance office signing the papers on both new cars. This was without a doubt a class act. This dealership is equipped with the nicest staff from the receptionist who offered to lock up my ipad and keep it safe while we walked around looking at cars to the sales personnel and the finance guy. It felt like we were all friends forever. Laughing and enjoying the entire experience. Thank you Juan and Charlie for being there for us and letting me call and text you a million questions as they come up and being happy about it each time. You are truly a gift to your trade. We will recommend you to everyone we know and will sing your praises from the rooftops. Never will I buy another car from any one else. More

Very pleasant Klay Lazo is a wonderful person to work with at Universal. He was very honest and up front and most importantly made me feel very comfortable through Klay Lazo is a wonderful person to work with at Universal. He was very honest and up front and most importantly made me feel very comfortable throughout the process. What was a dreaded trip to a dealership turned into a pleasant experience. Ask for Klay and make the trip to Universal, he will definitely be able to assist with whatever your in the market for. More

worst place ive ever been to for car buying. I went to this dealership in hopes of trading in my car for a used car. When i arrived they asked me for my keys and checked my car out. I told them i I went to this dealership in hopes of trading in my car for a used car. When i arrived they asked me for my keys and checked my car out. I told them i was looking for a used car. I said i was interested in a Sonata, but they gave me a pamphlet for an elantra. I said over and over again i wanted a sonata. They then toted me around the entire new car lot looking at cars that were way to expensive for what i was looking for. It was like the sales rep wasn't even listening to me. He said i couldn't get a used car and that it had to be new, which is alot of BS since i talked to another dealer and they said it was fine. After going back and forth with them for 2 hours it seemed like i literally got up and left the table. These peope dont listen at all to what u want. HORRIBLE EXPERIENCE i will never buy a car from them and i will never recommend this place. More