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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
January 22, 2015
Top notch! Made to feel at home. Ron Thomas was the absolute best. From the moment we got there (later than we had hoped) he made sure that were well taken care of throughout the proc Ron Thomas was the absolute best. From the moment we got there (later than we had hoped) he made sure that were well taken care of throughout the process. He is a VIP manager, so you will need to ask for him by name! I am sure the rest of the sales team is great, but asking for Ron, is like asking to be taken care of by the owner. He was knowledgeable, and helpful, and wanted to make sure our experience was fantastic. Go ask for Ron. And say hello to Mike Perez too. He went above and beyond to make the whole process happen. Thanks again guys! More
by AdamS
Employees Worked With
Michael Perez, Ron Thomas
January 21, 2015
Great buying experience It felt like I was dealing with family as oppose to sale reps. Overall if I did not purchase a vehicle from Hyundai I would still give a 10 due to fri It felt like I was dealing with family as oppose to sale reps. Overall if I did not purchase a vehicle from Hyundai I would still give a 10 due to friendly management and staff... More
by Tone G
January 17, 2015
Great Experience Everyone in dealership tried to help every customer. The sales representative who helped us took the driver's license first to get permission to drive Everyone in dealership tried to help every customer. The sales representative who helped us took the driver's license first to get permission to drive a car before going to see a car. So he didn't have to come back inside and we didn't have to wait outside. Financing was the last one which was excellent. Because I we did want our credit score to be pulled out without seeing the one we were looking for. More
by KarenV
Employees Worked With
January 08, 2015
The best dealership experience I checked out every dealer and car in its class. By far Universal Hyundai was the best. Teodoro "TEO"is the man to see. Knowledgeable, patient and exp I checked out every dealer and car in its class. By far Universal Hyundai was the best. Teodoro "TEO"is the man to see. Knowledgeable, patient and experienced. You will not be disappointed. I was very happy with the car and deal. I will be back next time. Great Job to all! Mark O. More
by Mark O.
Employees Worked With
Teodoro Seminario
January 03, 2015
Great Experience I did have a great experience with buying my car and Frankie was great to work with. He was very knowledgeable about the car that I was looking at. I did have a great experience with buying my car and Frankie was great to work with. He was very knowledgeable about the car that I was looking at. Also the rest of the staff was very helpful. This is my second car that I have purchase from their. More
by nanamiller
Employees Worked With
Frankie
December 10, 2014
Great service, provided drinks. Always kept us informed. Did not wait to long. Also Moises was great and respectful.great environment and I liked the nail s service, provided drinks. Always kept us informed. Did not wait to long. Also Moises was great and respectful.great environment and I liked the nail stop. More
by Gladysmozo
Employees Worked With
Moises Acevedo
November 25, 2014
Excellent Professional Service Joshua was exceptional in describing the car and all its features. He is very knowledgeable of the product and explained everything in detail. It he Joshua was exceptional in describing the car and all its features. He is very knowledgeable of the product and explained everything in detail. It helped us to get acquainted with the car very quickly. He was very courteous and responded to all of out questions in a very professional manner. The staff was very attentive and responsive to our needs. We will definitely recommend Universal Hyundai to our family and friends. Thank you very much. More
by oviera
Employees Worked With
Joshua Lackey
November 17, 2014
So good to be in a Hyundai again I previously drove a Tiburon and was a little skeptical about the Genesis. However, Klay was very helpful and answered all my questions. Best of all w I previously drove a Tiburon and was a little skeptical about the Genesis. However, Klay was very helpful and answered all my questions. Best of all we were able to arrive at a payment Within my budget. I loved my experience here. More
by marie.gauvreau1
Employees Worked With
Klayfhord Lazo
November 17, 2014
good place to buy a car the staff was very helpful and explained every detail about the car. they couldn't be more accomodating..would go there again we worked with Frankie the staff was very helpful and explained every detail about the car. they couldn't be more accomodating..would go there again we worked with Frankie and I believe it was Chris Keller More
by walter.milne
November 17, 2014
Buying a new car with Ron Thomas They went above and beyond with their services, Ron Thomas was very ethical and professional and understood/met our needs. Ron Thomas has outstanding They went above and beyond with their services, Ron Thomas was very ethical and professional and understood/met our needs. Ron Thomas has outstanding customer service made my husband and I feel very welcomed. More
by mariaroman
Employees Worked With
Ron Thomas
