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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 14, 2014
buy a Used car I have a good experience in buy a used car. I received a good service with my Salesman Moises Acevedo. They treat me really well. I spend a lot it hou I have a good experience in buy a used car. I received a good service with my Salesman Moises Acevedo. They treat me really well. I spend a lot it hour but it was worst it. More
by Sexypr40
Employees Worked With
Moises Acevedo
November 09, 2014
barberis69 A nice person and a great seller, exceeded my expectations from start to end. I would defenetly recomend Universal Hyundai to any one, my experience w A nice person and a great seller, exceeded my expectations from start to end. I would defenetly recomend Universal Hyundai to any one, my experience was great! congratulations!!!!! More
by barberis69
Employees Worked With
Teodoro Seminario
November 06, 2014
Great My experience was great. You don't see customer service in local dealerships as you do in this place. The representative Ricardo was of much help at t My experience was great. You don't see customer service in local dealerships as you do in this place. The representative Ricardo was of much help at the time of choosing te bet car for me. Recommend it 100% More
by jubevamo
November 01, 2014
Nice Dealership and Sales People Your first contact when you enter is with the "Greeter Girls". They say hello and ask how may we help you. That sets the tone for the rest of your exp Your first contact when you enter is with the "Greeter Girls". They say hello and ask how may we help you. That sets the tone for the rest of your experience at this dealer. I and my family have purchased 5 cars from salesman Adam Karlski. He is very knowledgeable of all of the Hyundai vehicles and can answer all of your questions. Adam is low key, explains everything in detail and goes the extra step to make you understand and be happy with your purchase. Even after your purchase, Adam is available to assist you in any way he can. He represents customer service at its best. If you are looking for a economical, good running, good warranty and nice looking vehicle Universal Hyundai is the dealer and Adam is your salesman. More
by ocean752
Employees Worked With
October 30, 2014
Better customer service then Toyota exceeded my expectations from start to end. The atmosphere was invitting and friendly. I would defenetly recomend Universal Hyundai to any one that is exceeded my expectations from start to end. The atmosphere was invitting and friendly. I would defenetly recomend Universal Hyundai to any one that is planning on purchassing a good quality vehicle. Very happy with the service More
by josh5546
Employees Worked With
Klayfhord Lazo
October 29, 2014
Wonderfull Experience The experience was great the staff was wonderful. In my last review I give credit to the wrong management peson that person should have been Charlie P The experience was great the staff was wonderful. In my last review I give credit to the wrong management peson that person should have been Charlie Peets not Chris. Thanks again for a great job. More
by Wink1509
Employees Worked With
Other Employees :
Kelvin and Salvia, Charlie Peets, Teodoro Seminario
October 26, 2014
wonderful experience My sales person carlos villamil never pushed me into any car i am very satisfied i feel like i have made a great decision in choosing unjversal hyunda My sales person carlos villamil never pushed me into any car i am very satisfied i feel like i have made a great decision in choosing unjversal hyundai to purchase my vehicle Beleive me if any wants any easy going car experience look for Carlos Villamil he is the best in the business More
by valerie0010
Employees Worked With
carlos villamil
October 19, 2014
Car buying made easy Sales person Ron Thomas is the best, bought 3 cars with him. Finance manager Felix Matos adds no pressure to signing process. Got the car I wanted! Sales person Ron Thomas is the best, bought 3 cars with him. Finance manager Felix Matos adds no pressure to signing process. Got the car I wanted! More
by mlopes316
Employees Worked With
Felix Matos, Ron Thomas
October 15, 2014
great service Easy buying experience, everyone was very helpful and will to help. They work for the sale and make sure what you are buying is what you really want a Easy buying experience, everyone was very helpful and will to help. They work for the sale and make sure what you are buying is what you really want and not what they need to sell thanks. More
by Christopher Dulong
October 14, 2014
Awesome Service!!! Adam did an awesome job of helping me and getting me info an very nice car (2014 elantra).I had doubts that was going to leave with anything or even b Adam did an awesome job of helping me and getting me info an very nice car (2014 elantra).I had doubts that was going to leave with anything or even be able to trade my car in because the engine was shot and there were other problems with my old car, not to mention A I still owed money on it.But Adam worked his but off to get me into a new car and a black with a sunroof which was even better, because I love black cars and sunroof. He did an excellent job and I will definitely send friends and family his way. More
by Andromeda107
Employees Worked With
