Universal Hyundai

I am very pleased with the purchase of my mew 2011 Hyundai Sonota, the salesman Tieodoro Seminaro was and is very knowledgeable about the vehicle, I myself would rate the salesman with a 5 which is ex Hyundai Sonota, the salesman Tieodoro Seminaro was and is very knowledgeable about the vehicle, I myself would rate the salesman with a 5 which is excellent. The type of callibur of person Mr. Seminaro is, has definately been demonstrated from the time my husband and I walked into the dealership until the time that we took delivery. Mr. Seminaro gave us a very detailed walk around the dealership and introduced us to everyone from the parts department to the service department. He made sure that we knew where every department was in the dealership, I feel he made sure that all of our questions were answered and that when we left, My husband and I feel that all of our questions were answered. Mr. Seminaro also made three follow-up calls to us to make sure that everything was fine and to make sure we were completely satisfied. I also feel that I need to mention the Sales Manager and Finance Manager, both gentlemen were very helpful and explained all documents that were involved in the sales process. I feel Universal Hyundai has a wonderful staff that definately meets all of the clients needs. I will definately be purchasing all of my vehicles in the future rom Universal Hyundai. Respectfully Submitted, Billie & Karen Dickerson More

We were looking for a replacement car for my wife's Cadillac xxx, and after looking over a Genesis that we saw in a parking lot, decided to visit Universal to take a closer look at a new one. We were g Cadillac xxx, and after looking over a Genesis that we saw in a parking lot, decided to visit Universal to take a closer look at a new one. We were greeted by Michael Pizza, and were told that he was on his third day as a Hyundai salesman. He was a personable and helpful representative, and after looking over the Genesis line that were in stock, we took one for a test and were impressed with the vehicle's ride and handling. We sat down to negotiate a sales price on the V-8 Genesis we had test driven, but reached a stalemate. Felix entered the picture, and told us they had just received a V-6 Genesis that had all the options of the V-8, same exterior and interior colors, that we could have at our price point. We agreed, and then went into the office of Jose Rivera to sign the papers. Jose took the time to explain the options of leasing versus purchase, extended warranty offerings, etc. We had planned to pay cash for the car, and had already written a check, but Jose said we could finance the car for three years at zero interest, so we decided to finance the car and purchase a Platinum extended warranty with the money saved on interest. We picked up our new Genesis the next day, it was ready at the promised time, and Michael Pizza spent quite a bit of time to explain operation of the vehicle and options that were on it. Buying a car can be a very trying experience, but our experience at Universal Hyundai turned out to be quite pleasant, and we never felt any undue pressure to make a deal. More

This dealership is great-- terrific customer service, speedy processing (w/o making you feel rushed), very attentive, etc. Adam is a rock star! He has sold 2 cars (2011 Santa Fe and Elantra) to my family speedy processing (w/o making you feel rushed), very attentive, etc. Adam is a rock star! He has sold 2 cars (2011 Santa Fe and Elantra) to my family and he's the only person we ever need to talk. We highly recommend him! I went to the dealership with one car in mind, and after Adam talked to me he recommended I go with the Elantra--and for good reason too. Adam truly wanted me to have the best car for myself. He was upfront and honest about the +/- of each car I was interested in and he gave me a terrific deal with the car I ultimately chose. They were flexible with the price negotiations. I ended up financing through the dealership with a good rate. The whole process took a few hours and I walked out of there feeling very good about the purchase and the whole customer service experience. You won't go wrong with Adam Karlski or the rest of the folks at Universal Hyundai! More

The salesman took his time showing us the models we wanted to look at. Then showed us all our options. There was no pressure. Everyone at the dealership was very nice and treated us very good. We w wanted to look at. Then showed us all our options. There was no pressure. Everyone at the dealership was very nice and treated us very good. We where very happy with the deal we worked out and love the new car. More

I am 72 years old and have purchased 12 new vehicles in my lifetime. This has by far been the most enjoyable, hassle free new car purchase I have ever made. The price was agreed upon before I even came to my lifetime. This has by far been the most enjoyable, hassle free new car purchase I have ever made. The price was agreed upon before I even came to the dealership. Upon completion of the purchase the price was as agreed upon to the penny no ups or downs or hidden fees or ad dons.I rode my bicycle to an agreed upon pickup point and the salesman delivered the vehicle to me there. Great experience. Michael Chakan Lakeland, Fl More

This was a great experience for me. From the moment I stepped on the premises, Teodoro Seminario welcomed me with a great smile and handshake. Once I told him what I was looking for he was extremely h stepped on the premises, Teodoro Seminario welcomed me with a great smile and handshake. Once I told him what I was looking for he was extremely helpful. He knows his stuff. Great personality. His knowledge of the cars he sales is amazing. I had already visited a few other car dealers and had promised to return, but once I met Teodoro that was it! I purchased the 2011 Sonata.. a great car. Teodoro was great throughout the sale and delivery of my car. He's the best and I will definitely refer my friends and relatives to him. More

One of my co-workers recommended me to Hyundai Universal and to Hugo Oritz. Hugo did a great job helping me trade my old car in and getting a great deal on a new Hyundai Elantra. I love my new Elantra and w and to Hugo Oritz. Hugo did a great job helping me trade my old car in and getting a great deal on a new Hyundai Elantra. I love my new Elantra and would recommend the dearlership and Hugo to everyone. Thank you, Hugo. More

I had really great experience from day one. This dealer has raised the bar when it comes to customer service. I would definitely recommend this dealer to other prospects in the market for a new or newer ca has raised the bar when it comes to customer service. I would definitely recommend this dealer to other prospects in the market for a new or newer car. Hugo Ortiz made this scary process for me a breeze. I wouldn't request anyone else, not that the others aren't good, I personally was truly satisfied with his attention to detail and his drive to ensure that I got what I wanted and nothing less or more. Cesar Robles did a wonderful job as well, when it comes to the financial aspect of this experience. I was very impressed with his honesty and his willingness to make sure that I was being treated fairly as a new first time car buyer. As a recent college graduate this was a very big move for me and my future. I felt an ease throughout the process thanks to him. Overall experience I would give it and "A", and will be sure to recommend to others. More

Great experience all the way around. Ray took the time to go through everything in detail. We bought two cars in the same day from seperate dealerships. Although the experience was good at the other dea to go through everything in detail. We bought two cars in the same day from seperate dealerships. Although the experience was good at the other dealership, it was nothing compared to the service we received from Ray and Jose. Ray took the time to explain how the features of the car worked and took the time to go through the handbooks rather than just handing them to us and expecting me to do the research. AWESOME JOB!!!! More

It was a good experience overall. I hate when people put pressure on customers about buying any item so it was my concern when I went there but Mr.Morales did not put any pressure and understood our concern pressure on customers about buying any item so it was my concern when I went there but Mr.Morales did not put any pressure and understood our concerns.He answered every question through the process and make us feel free to ask any concern.Now we are enjoying our new Hyundai. More