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Universal Hyundai
Orlando, FL
4,265 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,265 reviews
May 04, 2013
Dealing with Adam was a great easy experience, won't go to anyone else from now on, I'll be purchasing a car for my son pretty go to anyone else from now on, I'll be purchasing a car for my son pretty More
by Graciela everest
May 04, 2013
I'm very please with the service at universal Hyundai. Pedro is an excellent sales person, friendly and patience. He was able to find the right car for me. Thank you for the great experience. Hyundai. Pedro is an excellent sales person, friendly and patience. He was able to find the right car for me. Thank you for the great experience. More
by IlianyBido
Employees Worked With
Pedro Tavarez, Pedro Tavares
May 03, 2013
Adam Karlski was very friendly and straight forward with his explainations. There are not a lot of people who genuwinely want to do all they can to help while making sure you understand what they are doing his explainations. There are not a lot of people who genuwinely want to do all they can to help while making sure you understand what they are doing every step of the way. He was upfront and transparent, knowledgable and informative, and he care more about the person being happy with their purchase than about a car sale. That is the kind of of attitude and sincerity that makes you want to bring everyone you know to Adam Karlski because you know they will be taken care of by an honorable and sincere man who will treat you with respect. Amine is the same way, very caring, respectful, transparent, and honorable. More
by QasimLaroche
May 02, 2013
The experience of buying a car is not always pleasant, however here I found people to join professional and human quality as Teodoro Seminario helped me choose the car that best suits me and at the right however here I found people to join professional and human quality as Teodoro Seminario helped me choose the car that best suits me and at the right price, I'm very grateful l dealer and his seller. More
by giorgiascencio
Employees Worked With
Teodoro Seminario, Teodoro Seminario
May 01, 2013
The treatment of the employee was one of excellence both with adults and with children. The employee was very helpful and did his best to please us with the price of the car. Visit Universal Hyundai was an with adults and with children. The employee was very helpful and did his best to please us with the price of the car. Visit Universal Hyundai was an excellent experience. More
by oracion
Employees Worked With
Alex Cortes
May 01, 2013
The staff was extremely friendly from the moment I walked in. The greeters were wonderful and they immediately partnered me with a salesman named Richard. Richard was a very genuine and delightful person to in. The greeters were wonderful and they immediately partnered me with a salesman named Richard. Richard was a very genuine and delightful person to work with. This means alot coming from me since I despise car dealerships. This place was different. The service and respect I received was remarkable. Please keep up the excellent work! More
by Stinkyshytt
Employees Worked With
Richard Harris
April 30, 2013
I was in need of a vehicle that I could trust. My girlfriend had a good repore with the dealership, after purchasing several vehicles. So I trusted her judgement; I followed her advice and went shop girlfriend had a good repore with the dealership, after purchasing several vehicles. So I trusted her judgement; I followed her advice and went shopping. She especially call for John Booth, John and she felt comfortable in dealing with each other. Therefore I put my trust in Universal and John Booth and purchased a vehicle from them. More
by chuckshuler99
April 30, 2013
My experience was hassle free, fast, and easy. Everyone was very nice and was willing to help. I would come back to purchase a car from this location in the future. was very nice and was willing to help. I would come back to purchase a car from this location in the future. More
by lacieb
April 30, 2013
He is awesome. He really takes the time to explain information to his clients. This was my second experience with him and it was great. Thanks John. information to his clients. This was my second experience with him and it was great. Thanks John. More
by colleen77
April 30, 2013
I came just to look around and Teodoro help me to get the car that feet all my needs and he explain everything, we drive some until i fall i love, I never expect to buy anything. I toold him abouth my neen a car that feet all my needs and he explain everything, we drive some until i fall i love, I never expect to buy anything. I toold him abouth my neen a profecional pastry chef and he knew i will need and SUV so everything can fit.My overall experience was excellent and Teodoro went above and beyond Thankyou for everything this was my first car but i definitely will recommended. More
by Cristalin
Employees Worked With
Teodoro Seminario, Teodoro Seminario
