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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
April 08, 2013
John was very knowledgeable and pleasnant to work with. The overall experience was good, everyone we dealt with was very professional and nice. We ended up with a good car for a good. price. The overall experience was good, everyone we dealt with was very professional and nice. We ended up with a good car for a good. price. More
by Dahillman515
April 08, 2013
John was very helpful and made sure i was satisfied no matter what. Everyone at the dealership was more than willing to help out as well. i would definitely recommend this dealership to my friends and f matter what. Everyone at the dealership was more than willing to help out as well. i would definitely recommend this dealership to my friends and family. Thank you for a great experience. More
by ritzajoeee
April 08, 2013
Excellent excellent excellent service .marouane help me with everything on my new car.thank you universal hyundai you are the best dealer out there. Rosa with everything on my new car.thank you universal hyundai you are the best dealer out there. Rosa More
by Rosa99
Employees Worked With
Marouane B, Marouane Bennani
April 08, 2013
We had stopped by just to browse about a month before we We had stopped by just to browse about a month before we purchased our new vehicle. When we walked in, we were quickly greated by John Booth and to We had stopped by just to browse about a month before we purchased our new vehicle. When we walked in, we were quickly greated by John Booth and told him that we were simply looking to browse and determine what we wanted. With other dealers, that's typically were the conversation would change and we would be ignored- but not with John. John took us out to the lot, browsing multiple cars and even taking a few models for a ride- answering all our questions and never once acting as if we were wasting his time. When we returned later that month, we were ready to buy. Once again John, was quick to greet us and set us up with the perfect car at a great price. I've sent multiple friends back to Universal Hyundai and specifically John Booth. He is truly one of the good guys. More
by RobertLeavitt
April 08, 2013
John Booth was friendly, professional & helpful. We will be back thanks to his customer service. He made the difference compared with other dealers. Thanks, Sara & Dee Rodriguez. will be back thanks to his customer service. He made the difference compared with other dealers. Thanks, Sara & Dee Rodriguez. More
by travipr
April 08, 2013
Excellent customer service and easy transaction. I like their tradition of ringing the "gong" once you have made your purchase. John Booth was an excellent employee to work with. their tradition of ringing the "gong" once you have made your purchase. John Booth was an excellent employee to work with. More
by jrowe33
April 08, 2013
Marouane B was very helpful, professional, patient & very knowledgeable. I'm very happy with the car he sold us .i will recommend to all my friends and family to the dealership and marouane . Thank you very knowledgeable. I'm very happy with the car he sold us .i will recommend to all my friends and family to the dealership and marouane . Thank you More
by Carmen329
Employees Worked With
Marouane B, Marouane Bennani
April 07, 2013
Everyone at the dealership was very friendly and willing to help me find just what I was looking for. They even took the time to show me all the new features of the vehicle I leased and help me set up some to help me find just what I was looking for. They even took the time to show me all the new features of the vehicle I leased and help me set up some things. More
by gdelellis
April 07, 2013
I have never been a fan of dealerships...until I dealt with Universal Hyundai and my salesman John Booth! I had a great experience purchasing my new car, John made an experience that is normally very str with Universal Hyundai and my salesman John Booth! I had a great experience purchasing my new car, John made an experience that is normally very stressful Into a day that was fun and stress free. Also super helpful was the "class" John had with me in my car before I left. He helped me set up the bluetooth and learn how to use all the features of the car. He never made me feel stupid or rushed, he was incredibly patient. I would UBER recommend this dealership and saleaman ro anyone looking for a car!!!! Universal Hyundai treats customers like people, not numbers. They care and it shows. I will definitely return here when its time to trade my car!! More
by Historygrl14
February 01, 2013
The staff at this dealership treat you like a real person. They go above and beyond in their efforts to help you walk out of their dealership trusting in the deal, and trusting in their vehicles. They person. They go above and beyond in their efforts to help you walk out of their dealership trusting in the deal, and trusting in their vehicles. They are honest with you about what they can and cannot do, and that takes alot of the frustration out of the car buying process. More
by dbrown51767
Employees Worked With
Eduardo Del Rio
