Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 2,088 reviews

May 21, 2020

We worked with Zach K. Really nice guy and knowledgeable about the type of vehicle I was looking for. Not overbearing like some salesman.He let the car speak for itself. More

by muchclout1
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On behalf of Zakk, Tiki and our entire Sales Department, thank you. Enjoy your vehicle for many years to come and hope to help you for your next car. Stay safe, Carlos De La Luz

May 20, 2020

Paul is great! Always takes care of me when I bring my car in for service. Fast and efficient. Hard to find dealership service that makes it this easy. More

by christopher.ak.young
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Christopher, thank you for your continued business. Paul practices a simple philosophy, take care of customers a 100% so they want to come back. We look forward to your visit. Stay safe, Carlos De La Luz

May 20, 2020

Always great service, everyone is always so nice and makes you feel welcome. I appreciate Paul always taking the time to explain what services are being done and the ones to prepare for, always so frien More

by PATTYREYES83
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Patty, it gives us tremendous pleasure to here of the continued satisfaction you receive when bringing your vehicle to Paul. We thank you for your patronage. Stay safe, Carlos De La Luz

May 20, 2020

Fair, clear, and easy service Came in for a A/C repair issue. Paul was very helpful from the start--clear, communicative, and without the pushy pretense that might be expected of d More

by ALEX.JONES91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Alex, we are extremly happy Paul was able to assist you with getting your vehicle repaired right. Continue enjoying your vehicle for many years to come and look forward to your next visit. Stay safe, Carlos De La Luz

May 18, 2020

Paul helped us. He was very professional. We were offered a very good deal for our tires and alternative vehicle. Paul always knows what we need that’s why we like to come back to get our vehicle services at More

by BETTYBOLOR
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Betty, we appreciate the effort you make bringing your vehicle to Paul and Universal Mitsubishi. We're glad he continues to give you a reason to come back. We look forward to your next visit. Stay safe, Carlos De La Luz

May 18, 2020

The dealership location was clean safe and friendly. Zak was most helpful & diligent in meeting all my requirements with my purchase he was thorough and informative More

by breljoiner
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

I'm glad Zakk was helpful in the process of you purchasing your vehicle. We hope you and the family enjoys it for many years to come. Stay safe, Carlos De La Luz

May 16, 2020

I felt they had the process well organized. The price was reasonable. Paul was very helpful and courteous. I thought everything was done in a timely fashion. More

by MAGLAW
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We appreciate the opportunity given by bringing your vehicle to us. Paul Understands the importance and need to feel safe in driving your vehicle. We hope to see you again at your next scheduled service. Stay safe, Carlos De La Luz

May 15, 2020

It was fantastic, the service was amazing paul really helped me out in every step of the way and explained everything to what I needed for my car . More

by LEOBEANS88
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Leo, we're happy Paul was able to help with your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

May 15, 2020

Great service Great deals too look for Paul his the guy Great service Great deals too look for Paul his the guy to talk to. Love the way they treat you there Recommend 10/10 Very clean place More

by Gomez707
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We are very glad you found a place and person (Paul) that takes care of you Automotive Service needs. On behalf of Paul and his entire staff, thank you. Stay safe, Carlos De La Luz

May 14, 2020

Everybody in the service department is friendly and they do a great job taking care of my car. Paul has made suggestions what is important to get serviced now versus waiting, that will save money down the More

by THEWIRELESSLINK
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On behalf of Paul and his entire staff, thank you. We appreciate the effort you make to bring your vehicle in for us to repair. We look forward to your next visit. Stay safe, Carlos De La Luz

...
127
...