Universal Mitsubishi

Paul is a Star Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to pur Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to purchase Mitsubishis. I know I can trust him and my car is in great hands. 10 stars for that man. More

Great service with a smile. My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life of my 2002 Montero Sport. More

Very pleasant uncomplicated experience We found Zakk to be extremely personable, kind and considerate, and uncomplicated! It was a pleasure leasing with him and Mitsubishi, especially when We found Zakk to be extremely personable, kind and considerate, and uncomplicated! It was a pleasure leasing with him and Mitsubishi, especially when compared to past car leasing experiences at other dealerships. Tiki could not have been nicer. Both employees were kind, considerate and were appreciatively aware of our time. Overall a first rate experience. More

Very happy Very professional , kept me informed how my service was going. Informed me when they found something that needed to be repaired. Very happy with the s Very professional , kept me informed how my service was going. Informed me when they found something that needed to be repaired. Very happy with the service will return. More

Nice experience with the employee My appt. was at 1:30pm but I arrived at 10:30 since I came from LAC USC in LA. Ask Armen if he can do it since I was there and he did and so grateful My appt. was at 1:30pm but I arrived at 10:30 since I came from LAC USC in LA. Ask Armen if he can do it since I was there and he did and so grateful and he’s so friendly. Will come back next time More

Routine maintenance and repair The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me i The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me informed of the progress and had everything repaired and the truck ready for me to pickup in short order. More

Recalls I am very happy and satisfied with the service. The rep who helped me explained everything and was very helpful. Very impressed. Will definitely be re I am very happy and satisfied with the service. The rep who helped me explained everything and was very helpful. Very impressed. Will definitely be returning! More

Excellent service The people here was great. Paul said he would call and inform me when my items was received and he did. Got me in an out The people here was great. Paul said he would call and inform me when my items was received and he did. Got me in an out More

Keeping my 2003 Galant in great shape! Brought my car in for an oil change and a check-up. The folks at Universal did a great job of finding those essentials that needed to be done to keep Brought my car in for an oil change and a check-up. The folks at Universal did a great job of finding those essentials that needed to be done to keep my car safe and reliable. They got the work done in a timely manner and the cost was fair and under the estimate. We've been a customer for a long time and will contnue to be one. More

Great Service I've been along time customer and the service is constantly improving. I will continue to bring both of my vehicles to be serviced here. I've been along time customer and the service is constantly improving. I will continue to bring both of my vehicles to be serviced here. More