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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,859 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,859 reviews

July 08, 2018

Paul was very informative, and professional I have been very pleased with all my experiences with the service department, and with the sales department the dealership in a whole is has been help More

by DEVONHARRISON497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2018

Great Service! Came in for a couple recall issues and they took care of everything in a reasonable time! Friendly and knowledgeable staff. Thanks for your help Arme More

by SIKBLUER32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 06, 2018

Good Service Had my battery go bad. Just went in to see if the warranty on my battery was still good. The service people/ mechanics I spoke with all seemed friendl More

by Elvis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Good as it gets This purely about the service center, I don’t buy cars from dealerships. I came here for two recalls on the lancers. It all went smoothly and Paul did More

by europeanperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Great service done in a timely manner Arman was awesome he helped me with my service and got it done in a short time. This is why I keep coming to these guys for work. They do great. More

by CWROGERS138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arman and Jose
July 01, 2018

Awesome Service My 2008 Mitsubishi Outlander runs like new again, thanks to Arman and his wonderful crew.They replaced a few parts and did a fuel injection & throttle More

by FNMORENO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Good Work and Fast Service I got my catalytic converter changed on my Lancer. Great customer service and Paul from Service was fantastic. They fixed my car and now it runs so sm More

by CARLOS40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul service manager
June 27, 2018

Great experience Reason for our visit was to get service. Armen helped us. He was very professional and very supportive. We were so impressed with his knowledge about More

by BETTYBOLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen
June 26, 2018

Fast and great prices The team was great and very professional. We came in with my 20 month old baby and they help a lot with balloons, paper to color, etc. We are super h More

by ferchy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
June 26, 2018

Great service!! Bring my Mitsubishi vehicle for an engine, transmission oil change all the time because it has great special prices in fast timely manner, i can trust More

by Ramiro Godinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul service manager.
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