Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
1,859 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 1,859 reviews

June 24, 2018

Service dept I drive the extra time to go to this service dept. They are great and take care of me everytime. Always a pleasure visiting and them being very person More

by JASONCASAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen
June 24, 2018

Excellent service Like always amazing service. Great communication. Completed in a timely manner. Taken care of as soon as I got there right at my appointment time. More

by AMESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
June 22, 2018

Best Salesperson ever!! Tiki is great to deal with. I wish I could always buy my cars through her. She communicates well and a straight shooter. Typically dealerships are no More

by vita13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Exactly what I was looking for! Typically I dread looking for a car because of the run around you get from salespeople however this experience exceeded my expectations. I found a pre More

by dsaffaie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Very good service in a timely fashion Very good service. Everyone is nice and knowledgeable . The work is done in a timely fashion, with comparable prices. They take good care of your More

by betsyboo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul the service manager
June 14, 2018

Major Tune up Paul is a great service manager, he is very knowledgeable and does not try to sell you extra's stuff that your car does not needed. Great experience More

by ODMIDNIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul- Service manager
June 14, 2018

Recall Service I walked in and was tended to right away. They told me it was going to be awhile and that they would try to get me out by 5pm. I was out of there a li More

by CSOLANO404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Department
June 13, 2018

Awesome Paul is a great service manager. He is respectful and attentive. I was greeted and helped in a respectful and quick way. Thank you paul. More

by thegoodsystem1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
June 12, 2018

Great customer service Armen in service departments help me a lot he is kind and so helpful thanks they did fast job and excellent service thanks everyone for everything More

by OMIDAZARAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen service
June 11, 2018

purchase new car i enjoy Tiki she is very helpful and got the best deal for me .i recommend for everyone to come to her.you will not regret it. More

by jayleeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
183
...