Universal Mitsubishi - Service Center

Paul was great! Very attentive and professional. Put client's needs before anything else! Overall great service! Highly recommend. Very attentive and professional. Put client's needs before anything else! Overall great service! Highly recommend. More

I cannot say enough wonderful things about Paul T. and the incredible service he provided for my Mitsubishi Montero. From the very beginning, he was attentive, kind, and truly professional. He took th and the incredible service he provided for my Mitsubishi Montero. From the very beginning, he was attentive, kind, and truly professional. He took the time to listen, explain everything clearly, and made sure I felt comfortable and informed every step of the way. Paul stands out as the most respectful, fair, and genuine service professional I have ever encountered. His dedication to excellent customer care went above and beyond my expectations. In all my years of car ownership, I have never experienced such a high level of service. I left with complete confidence and peace of mind. He is an absolute asset to Mitsubishi, and I would recommend his service to anyone without hesitation. More

Excellent customer service as always! Thank you very much, Armen, as well as the entire team! Thank you very much, Armen, as well as the entire team! More

Paul was again very accommodating with my vehicle and made sure everything was taken care of in a timely fashion for the best price! made sure everything was taken care of in a timely fashion for the best price! More

Paul was again very accommodating with my vehicle and made sure everything was taken care of in a timely fashion for the best price! made sure everything was taken care of in a timely fashion for the best price! More

I am new to LA and when researching places to have my car serviced, I saw mixed reviews on Universal Mitsubishi - but each negative review had a well reasoned and articulated response from the dealership, so serviced, I saw mixed reviews on Universal Mitsubishi - but each negative review had a well reasoned and articulated response from the dealership, so I rolled the dice. I could not be happier with the service I received - Paul, the service manager listened to my concerns and carried out a full inspection - and gave me the news I was hoping for - he could have made something up - the car just having travelled 2,300 miles - but was honest and thorough. I am so glad I came to Universal - could not recommend them highly enough. More

Great staff and quick professional service. Work was done in a timely manner and all questions and concerns taken care of. Work was done in a timely manner and all questions and concerns taken care of. More

Great customer service experience! ! Thanks!!! Fast, efficient, experienced, nice, knowledgeable, friendly, detailed, patient, and clean. ! Thanks!!! Fast, efficient, experienced, nice, knowledgeable, friendly, detailed, patient, and clean. More

. I needed to change my breaks but they took 3 hours only to tell me my brakes were bad??? This could’ve been done in 30 minutes. to tell me my brakes were bad??? This could’ve been done in 30 minutes. More

I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was able to repair it for a very affordable price and assist me with filing a supplemental claim. Thank you for your excellent service More