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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,667 Reviews

1,667 Reviews of Universal Mitsubishi - Service Center

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May 06, 2020

Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. More

by JAMESMATURAN
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

My deepest apologies, details is what completes an experience, we hope to give you a complete satisfaction on your next visit. Stay safe, Carlos De La Luz

May 06, 2020

I come back year after year because I consistantly get amazing service from Paul and his team. A little bit of maintenance goes a long way with guys. More

by STEPHANOTIS79
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We can't thank you enough or express our deepest appreciation for your patronage. We can only continue to satisfy for your future visits. Stay safe, Carlos De La Luz

May 06, 2020

Excellent service. The staff were very polite and friendly. Paul was very accommodating in meeting our service needs. The waiting lounge was very clean. I like that they car washed after the service. More

by Ronalyn
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Thank you for your giving us the opportunity to take care of your vehicles needs. We look forward to you rnext visit. Stay safe, Carlos De La Luz

May 06, 2020

Universal Mitsubishi very great service keep up the great work very great mechanics Service department Customer for a long time Since you guys were at Glendale More

by FILBERTOCERVANTES728
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

Thank you so much for being a long time customer. We appreciate the effort you make to continue allowing to service your vehicle. Stay safe, Carlos De La Luz

May 06, 2020

I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c More

by MMITCHELL9
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Thank you, for taking the time to share your experience. I assure you our entire Service Staff appreciates your recognition. Stay safe, Carlos De La Luz

May 05, 2020

Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. More

by Nurbelyma
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We appreciate your reward of kind words. On behalf of our entire Service Department, thank you. Stay safe, Carlos De La Luz

May 05, 2020

I came to dealership for oil change of my vehicle. I was notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! More

by vp
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We are glad you chose us to take care of your vehicle's needs. We hope you continue giving us the opportunity. Stay safe, Carlos De La Luz

May 05, 2020

Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More

by htinla
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

A valued long time customer. Thank you so much for your kind words and patronage. Stay safe, Carlos De La Luz

May 04, 2020

Excellent service from the dealership. Had to wait for my car as I had no way on getting back home. Armen tried to get a rental but they were closed due to covid-19. But even then Armen was very attentive in More

by jacarcamo117
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We are glad you enjoyed the accommodations and the amenities. I'm sure getting your vehicle serviced was a plus. Thank you very much for your 5 Stars. Stay safe, Carlos De La Luz

May 04, 2020

Armen helped me get my car running again! He’s very friendly and he has good customer service. Will definitely come back for service here More

by EVO_WAYA
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We're glad Armen and the saff was able to diagnose and get your vehicle back on it's fours... We hope you continue visiting them. Stay safe, Carlos De La Luz

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