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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,665 Reviews

1,665 Reviews of Universal Mitsubishi - Service Center

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February 06, 2020

The friendly service received from Paul Tokatlyan the service manager was amazing. He took care my Outlander like it was his own. I definitely will recommend his service to friends who didn't purchase/l More

by CARYKWOK2002
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

The best way to have the expected outcome is to as you say treat it as it's your own. I appreciate the recognition for Paula efforts. Thank you very much. Stay safe, Carlos De La Luz

February 02, 2020

Paul was very helpful he understood right away what’s going on with my car and by the time he was taking care of it he was explaining to me what’s going on More

by CRILIDANE
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Paul understands the importance of explaining your vehicles needs. We hope you continue visiting so he could do everything possible to continue earning your business. Thank you, Carlos De La Luz

February 01, 2020

Best Service All staff is polite and explain everything in details. I appreciate the assistance that has been provided to me throughout the years. I don't remember More

by DANIELAALVARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Navarro
Apr 29, 2020 -

Universal Mitsubishi responded

Thank you, please know how much we appreciate the opportunity you give us to take care of your vehicle needs. Stay safe, Carlos De La Luz

February 01, 2020

We are pleased that Paul Tokatlyan was able to assist us with our vehicle. He was very helpful. Duarte Mitsubishi is a good location for us. We have used this location prior. More

by Yeebaray
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Thank you, for continuing giving us the opportunity to service your vehicle. On behalf of Paul and our entire, we want to make sure you know how much we appreciate your patronage. Stay safe, Carlos De La Luz

January 28, 2020

Honest and Fair Have a very good experience doing my car service here a couple of days ago. Paul is very thorough and the repair/service is fast.. More

by bords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

We appreciate your feedback, kindly let us how we can earn 5 Stars. We need to make sure we di all we can to satisfy your expectations. Stray safe, Carlos De La Luz

January 27, 2020

Great place to get your car serviced! I go back every time something is wrong with my Mitsubishi! Staff is so excellent and I recommend you give them a chance. More

by Faith
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Happy to keep your Mitsubishi running the way it's suppose too. We look forward to your next visit. Stay safe, Carlos De La Luz

January 27, 2020

Excellent service as always. The only place I will take my vehicle to get serviced. Alwasy honest with any repairs needed and will help as much as they can. More

by AMESTA
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
January 24, 2020

People are very nice and fast, good service and fair price, but sales department not very friendly, my Mitsubishi was buying from Corona, because I’m hard to talk to salesman! More

by 5665573
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Extremely glad you are happy with the service you received. Please understand, it's our pleasure to serve you. Stay safe, Carlos De La Luz

January 24, 2020

Very reasonably priced and the team was awesome! Needed a large job done and was anticipating spending an arm and a leg but they took care of me and got my car to me fast! More

by NKNOX417
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Always glad to hear about a positive outcome. We hope to service your vehicle for many years to come. Stay safe, Carlos De La Luz

January 22, 2020

Although there are other Mitsubishi dealers closer to my home, I chose to drive farther away to Universal Mitsubishi. Armen in the service department was a pleasure to work with. He was very professional, k More

by VRAMIREZ816
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for choosing the "UM" Universal Mitsubishi. We're so appreciative you chose to drive a little further to have us service your vehicle. We look forward to giving you continued excellent service. Stay safe, Carlos De La Luz

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