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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,665 Reviews

1,665 Reviews of Universal Mitsubishi - Service Center

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January 21, 2020

Great service! Matched my previous service price, always willing to try to work within my budget. Explained the pros and cons of each option and treated me well. Thanks Armen More

by LucaKingston
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for sharing your experience. I'm glad Armen is able to help keeping your vehicle running well. Stay safe, Carlos De La Luz

January 20, 2020

Paul T. is the most honest, straightforward Service Advisor Best Mitsubishi Service Center in LA! Unfortunately, there's not many Mitsubishi dealers in the LA that's conveniently located to me. So I went to all More

by JJMSSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Vote for PAUL..... :) As a business, it is extremely rewarding to hear someone makes a sacrifice of their time to give us their opportunity. Thank you so much and we look forward to servicing your vehicle. Stay safe, Carlos De La Luz

January 18, 2020

Absolutely the best dealership in town! Prices are great and customer service is second to none. I would recommend this dealership to anyone looking for a car or repairs! Ask for paul! More

by JAYROSA123
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zohrabi
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you so much :) It's extremely rewarding to hear someone's satisfaction. Thank you, Carlos De La Luz

January 17, 2020

The personnel in the service department are very knowledgeable, friendly, and professional. Every time I’ve gone, there hasn’t been an issue and they go the extra mile ensuring that your vehicle is More

by DOUGDGHERNANDEZ
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Paul, Armen and the Service staff understands you'll continue coming back, Only if we do thing right the first time. Stay safe, Carlos De La Luz

January 17, 2020

Always great service! Appreciate all the details upfront and notifications of any additional issues found. the added car wash is a plus! Thanks Again RMM More

by RODNEYMM
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

We practice a 100% Transparency, NO Gimmicks, NO Add-Ons.... We find it's just the way it should be. It assures and contributes to your continued Patronage.... Stay safe, Carlos De La Luz

January 16, 2020

I was pleased with the waiting area and the service as this was the first time I had to do a recall on a car More

by EMMONS516
Recommend Dealer
Yes
Employees Worked With
Other Employees : Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

We are glad you had pleasant experience while visiting with us. We hope you continue visiting. Stay safe, Carlos De La Luz

January 16, 2020

I can always count on Paul in the service department to go the extra mile to make it right. If only Mitsubishi corporate would do the same. More

by BillyBob
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Jun 22, 2020 -

Universal Mitsubishi responded

My oppologies, I'm sure Paul excersiced every option to resolve your issue with corporate, but fell free to give me a call if I could be of help. Thank you, Carlos De La Luz

January 15, 2020

Pulled up to the service drive, I see everybody smiling. I was greeted by Paul, really nice guy. He explained to me the process of getting my truck diagnosed and told me it shouldn’t take a long time to fig More

by JC_MOTORWORKS
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lot porter. Really nice guy.
Jun 22, 2020 -

Universal Mitsubishi responded

The smiles are always free. You earned it by pulling up to our service drive and giving us an opportunity to service your vehicle. Thank you, Stay safe, Carlos De La Luz

January 14, 2020

Experience with Armen and Paul is always amazing. Seriously I drive 40 minutes just to come to them because I know they will take care of my car. More

by Rreiner
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Jun 22, 2020 -

Universal Mitsubishi responded

Satisfaction Guaranteed should be their name. It is extremely humbling to know you sacrifice a lot of your time to give us you're opportunity to take care of your car,. Stay safe, Carlos De La Luz

January 10, 2020

The car was dropped overnight for an oil change. Following day it was done in the morning. I like that the work was well done. More

by Rravago
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Jun 22, 2020 -

Universal Mitsubishi responded

I'm glad we where able to accommodate to your schedule. We do all we can for your convenience. Thak you, Stay safe, Carlos De La Luz

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