Universal Mitsubishi - Service Center

Great customer customer service All personnel are always very friendly and attentive Thank you‼️great customers service,‼️ however I have to share this experience I took my car to All personnel are always very friendly and attentive Thank you‼️great customers service,‼️ however I have to share this experience I took my car to have a break light replaced, and oil change I explained that my daughter was having her behind the wheel test drive. I wanted it to make sure my car was running well. The very next day I took my daughter to DMV for her behind the wheel test and my car just died on the test line they had to push it to get it out of the way . I called my roadside service the responder pointed out that one of the connection terminal on my battery was loose and a bit corroded he wire brushed it, clean it and tightened it, jump started, in less than 10 min my car was running again. My message to service tech: inspect this type of minor things on vehicles “when taken for service” and point it out to customers for easy fix, and headache solver. My daughter has to wait till April 2020 for the next available appointment behind the wheel test. I’m a bit disappointed. but universal Duarte Mitsubishi “ kudos‼️“ is still my # 1 to take my car for service. Armen and Paul always assist me very professional and attentive More

Great service Big thanks to Armen and the service team. My Outlander has 120,000 miles now and runs like new. Armen has been my advisor since I bought the car Big thanks to Armen and the service team. My Outlander has 120,000 miles now and runs like new. Armen has been my advisor since I bought the car and has always recommended the right servicing for my car at a fair price. Highly recommend! More

Great service I have been having my Montero serviced there for 18 years! I always trust that they will do a good job and they are fair on their pricing. Our car has I have been having my Montero serviced there for 18 years! I always trust that they will do a good job and they are fair on their pricing. Our car has 289,000 miles on it and just keeps on going thanks to the regular maintenance from Mitsubishi service department! More

Outstanding above and beyond I want to thank Paul for always taking care of me and my car I am always able to drop my car off and get it taken care of as well as inspected to l I want to thank Paul for always taking care of me and my car I am always able to drop my car off and get it taken care of as well as inspected to let me know of any upcoming services that need to get done And never pressures you do it He keeps you updated even when you are not their. My car is fixed ASAP More

Excellent The service rep was very polite. A check up was done within hours. Apparently it was a computer glitch which did not require any action. They said if The service rep was very polite. A check up was done within hours. Apparently it was a computer glitch which did not require any action. They said if it occurs again they will change the part. I got my car washed. More

Service was quick and professional My experience was that I was treated fairly and everyone was very professional. My car was repaired and the prices were explained to me fairly. My experience was that I was treated fairly and everyone was very professional. My car was repaired and the prices were explained to me fairly. More

Greatest service Super honest service team! They know cars inside out.. great prices. Clean waiting room, with free gourmet coffees, teas. And clean bathrooms. They ne Super honest service team! They know cars inside out.. great prices. Clean waiting room, with free gourmet coffees, teas. And clean bathrooms. They never disappoint. More

Efficient timely service. Treated well by all associates. Work was accomplished in a timely manner, and I received an unexpected car wash also. I am very pleased with it all. Treated well by all associates. Work was accomplished in a timely manner, and I received an unexpected car wash also. I am very pleased with it all. More

They were on time and very helpful. Everyone there was helpful and courteous from check in to pickup. I had an appointment at 10 am there was no wait they told me upfront how long it wou Everyone there was helpful and courteous from check in to pickup. I had an appointment at 10 am there was no wait they told me upfront how long it would take and they were ahead of schedule. Car was washed and everything went smooth. I would recommend them to everyone. More

Armen and Paul are very good at what they do. They are very friendly and genuine. I felt like they had my best interest from the begining. The work was done quickly, done well and at a fair pric They are very friendly and genuine. I felt like they had my best interest from the begining. The work was done quickly, done well and at a fair price. They didn't try to push a bunch of stuff I didn't need. I really feel my car is in great hands at universal Mitsubishi. If your reading this review you need to stop and give them a call. More