Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,681 Reviews of Universal Mitsubishi - Service Center
Outstanding customer service Great work. The staff truly cares about their customers and they explain things clearly about services and provide you with recommendations. Definitel Great work. The staff truly cares about their customers and they explain things clearly about services and provide you with recommendations. Definitely recommend this location. More
Great Customer Service Called Paul at Universal Mitsubishi about my car not starting. He said the transmission and asc alerts were potentially result of a low battery. He su Called Paul at Universal Mitsubishi about my car not starting. He said the transmission and asc alerts were potentially result of a low battery. He suggested a call to AAA for a jump start, and if that’s worked I bring it in to check anyway since the car was still under warranty. Turned out it was an old battery (just got the car used). Paul seems like he genuinely cares about your experience, service, and cost saving. He’s not a sale pusher and really tries to give the best advice based on his knowledge of the vehicles. It’s a small facility, but also not super busy. More
outstanding customer service as always taking my car in for service was a pleasant experience staff was very helpful and courteous thank you again for all your help as always taking my car in for service was a pleasant experience staff was very helpful and courteous thank you again for all your help More
40k miles service Amazing customer service and overal service! Have been a loyal customer for over 6yrs. Second car from this dealer... management and customer service Amazing customer service and overal service! Have been a loyal customer for over 6yrs. Second car from this dealer... management and customer service all great. More
30,000 mile service Went in for service Paul was very friendly and helpful which was the best part of my experience. The prices are high though and I wish the car wash af Went in for service Paul was very friendly and helpful which was the best part of my experience. The prices are high though and I wish the car wash after the service was more thorough if the would vacuum the Inside and wash it better More
Great customer serivce Service is always awesome. They always check all possible issue of my car. Service manager Paul and his team are very professional and very helpful. T Service is always awesome. They always check all possible issue of my car. Service manager Paul and his team are very professional and very helpful. They always have time to answer all my question even if they are very busy. More
Amazing! Service team was so helpful today. Finding me the right deal for an oil change and kindly presenting all the issues with my car and just helping me na Service team was so helpful today. Finding me the right deal for an oil change and kindly presenting all the issues with my car and just helping me navigate through the what’s needed. Couldn’t ask for a better service team. Looking forward to seeing them for my next time around More
Muy buena atención Excelente servicio y precios razonables,muy recomendable visitar este dealer. Mucho mejor que acudir a cualquier otro taller, pues aca atienden con pr Excelente servicio y precios razonables,muy recomendable visitar este dealer. Mucho mejor que acudir a cualquier otro taller, pues aca atienden con profesionalismo y conocimiento en la marca Mitsubishi More
Great Customer Service I was having issues with my car and tooK it to Universal Mitsubishi. It was a Friday afternoon and I thought there was no way they would have time to I was having issues with my car and tooK it to Universal Mitsubishi. It was a Friday afternoon and I thought there was no way they would have time to check my car. I was wrong, they were able to check my car and return it to me the same day. Everyone was very friendly and honest. Armen kept me updated on the status of my car while I waited. I will definitely return to Universal Mitsubishi to get my car serviced! More
The Best Service As you step inside the dealer you are greeted by employees who ask how they can help you. I went to the dealer to take my car to the service center an As you step inside the dealer you are greeted by employees who ask how they can help you. I went to the dealer to take my car to the service center and I talked to the manager Armen and he was really helpful and did the best to take care of my car. More