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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,668 Reviews

1,668 Reviews of Universal Mitsubishi - Service Center

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April 06, 2024

Paul and the service department at Universal Mitsubishi are the best. My 2017 Outlander feels and drives like it’s brand new.again. Paul is efficient and friendly and explains everything clearly. Highly More

by AlexSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

very good service zakk is very nice and friendly sales person; and the service department fast and good paul is very nice person More

by FRANCISCOJPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

The Mitsubishi dealership I’m for 14 years with. The service department is the best and beyond! More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Excellent service as always. Let me know exactly what was going on. Answered all my questions thoroughly. More

by URBANMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Paul and his time did a great job on my clutch replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly rec More

by NIGHTLIFEEDC016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
March 29, 2024

Universal Mitsubishi has outstanding customer service. Everyone I’ve interacted with from sales to service has been excellent. More

by BENSONTHEDESIGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Sudduth
March 25, 2024

As always Paul in Service and his crew have come through with top notch customer service and workmanship on my vehicle. Thank you Paul! More

by aramavakian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Service Director Paul and his team always go above and beyond to ensure everything is done perfectly and timely. And they are great and keeping me informed about the job. Thanks! More

by jweesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Armen and the crew were all very nice and got the job done quickly. I’ve never had an issue here. I purchased my car here in 2023 and they’ve always been professional. More

by ELLISTH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Service visit for a recall issue was thorough and fast. Great job all around. Thanks! More

by alexveiga9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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