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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,668 Reviews

1,668 Reviews of Universal Mitsubishi - Service Center

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July 26, 2023

Another excellent service appointment at Universal Mitsubishi. I’ve been going there for years and it is always excellent. More

by wfinlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Universal Mitsubishi responded

Hello, we appreciate your ongoing support and option to choose Universal Mitsubishi to take care if your vehicles need. We look forward to your continued support and patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 25, 2023

Service manager here is very good very nice, And honest definitely will be coming back More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. I'm glad Paul met and exceeded your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 22, 2023

As always I’m so grateful for Paul. I was hearing a lot of noise from my car’s breaks and didn’t feel safe driving it. I called the service department the day before and talked to Paul More

by LINEAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

I'm glad Paul was able to address, assist and remedy the situation. Nothing worse than noisy brakes. I hope you continue giving Universal Mitsubishi, Paul and his staff the apportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 21, 2023

Very Professional and a Excellent Staff. Very Knowledgeable and Understanding. I Would Recommend to Others. More

by SNYLAND22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. We hope you continue choosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 17, 2023

Good service every time I come. The staff is friendly and knowledgeable about my vehicle. More

by JAZMIN923561956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

Hi Jazmine, I'm glad we've met your expectaions and hope you continue to choose Universal Mitsubsihi and it's Service satff to take of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

Jul 25, 2023 -

JAZMIN923561956 responded

My name is Brenda. Jazmine is the name of my dog.

July 16, 2023

Always great, honest service. No surprises. Armen provides excellent Service, with clear explanations and great patience. More

by Jim Chadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

Hi JIm, we appreciate your continued patronage and 5 star review. See you on your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 15, 2023

Quick and efficient service, knowledgeable and friendly staff! Thanks again for working around my schedule! More

by smh318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Universal Mitsubishi responded

I'm so glad our service depatment met your expectations. Kindly share your experience with freinds and family. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

Fast and easy. Was able to help me not spend too much money on extra services. More

by SAIDNICK91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Universal Mitsubishi responded

I'm so glad Paul and his staff was able to resolve your vehicles cocern. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

It's all good, but I want to lease a new car and get out of this old one More

by SCOTTMARCHAND1019
Recommend Dealer
Yes
Employees Worked With
Paul, Arman, and Brandon
Jul 25, 2023 -

Universal Mitsubishi responded

Hi Scott, we appreciate your 5 Star review. Let us know when you'd like to discuss trading in your current vehicle and lease a New one. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

Excellent customer service. Armen is an asset to Mitsubishi Dealership. Waiting area is very clean. More

by eboy62594
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Jul 17, 2023 -

Universal Mitsubishi responded

I, You, Everybody.... Agrees Armen is an asset. Thank you for your 5 Star review and hope we continue to earn your patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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