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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,682 Reviews
Call Service Center (877) 715-8926

1,682 Reviews of Universal Mitsubishi - Service Center

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June 28, 2023

Paul and the team in the Universal Mitsubishi service dept. are always helpful and make the process as easy as possible. They are honest and reliable. More

by seancdudas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2023

Reliable, honest , grear customer service , i recommend them to all mitsusbishi owners for service to there vehicle More

by dex3001966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 25, 2023

Paul, Armen and crew: 1st Class Service Professionals - They go the extra mile for customer satisfaction. Thanks! More

by RW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you.... After reading your review, anything is less expressing how much we appreciate you choosing Universal Mitsubishi and its staff. Again thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 25, 2023

Very good and fast service, the service manager Paul is very good doing his job More

by JAELIN73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you for choosing and giving Universal Mitsubishi the opportunity to service your vehicle, We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 22, 2023

I have been coming here for many years. Everyone is super friendly and I always received great customer service when I do my car service. Thank you! More

by LESYA998
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you for your continued patronage. We appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 20, 2023

Every time I have to take the car for service there’s always time for me to take it More

by SEESO1707
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Universal Mitsubishi responded

Thank you so much for your continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 18, 2023

Paul in service was very polite, provided update status. I felt he was honest. Transaction and repairs went smoothly. More

by PHILLIPJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Universal Mitsubishi responded

Hello Phillip, I'm glad Paul and his service staff met your expectations. I hope we've earn your patronage. We look forward to you next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com UNIVERSAL MITSUBISHI

June 17, 2023

I went to this dealership for repairing of endeavor model. The repair cost was high and expensive. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Tokatlyan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Universal Mitsubishi responded

Let me begin with apologizing for things that may be out of our control. As you can see, we make every effort to earn endless praises and 5 Star reviews. We understand the importance of retaining someones business now and in the future, overcharging for services today is resulting in possibly not seeing you in the future. Regrefully the cost of many items especially parts for older vehicles is becoming a financial burden for all. Again, our apologies for today's cost been a higher than expected, we're all looking forward to some of these cost to minimize. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 13, 2023

Fix the problem Me atendieron con amabilidad y resolvieron el problema T I known the person and a sed thank you More

by AVALOSEMMAGOMEZ
Recommend Dealer
Yes
Employees Worked With
Nice person
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Jun 16, 2023 -

Universal Mitsubishi responded

Muchas gracias, apreciamos su patrocinio. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 12, 2023

Good service Paul was good and responsible Service was good. Fir sure ok that’s it More

by QDJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you so much for sharing your 5 Star experience. I'm glad Paul and his staff met your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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