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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,669 Reviews

1,669 Reviews of Universal Mitsubishi - Service Center

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June 07, 2023

Thank you the Universal Mitsubishi for having the greatest service department I can always rely on! More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you, we're grateful you've chosen Universal Mitsubishi to service your vehicle. We appricate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 07, 2023

Really knowledgeable, and great service by Paul and his team. Got an oil change, a headlight and several other lights replaced. And gave me full inspection of what my vehicle needed. I’ll continue to servi More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you Javier, we appreciate your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

May 30, 2023

Got my door lock fixed in great time, were flexible with the price which I appreciated More

by hayley.buckingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Hi Hayley, I'm glad you're able to now lock your door :) We appreciate you giving us the opportunity to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

Service was excellent. Work completed on time. Ask me if I need I had any other concerns More

by davoodnemeth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you so much..... Your recognition, kind words and 5 star review is appreciatred. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

Great Staffing great service they treat you like family makes me happy every time I go to get my car service want to thank everybody for the staff looking forward to my next visit More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you so much........ Your recognition is extremely rewarding. On behalf of Paul and the entire Universal Mitsubishi, thank you..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 21, 2023

Friendly and efficient Responsive to our needs, did not try to upsell us Sorry done More

by DGMRG@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you for taking the time to share your experience. I'm glad Armen was able to answer and resolve your concerns. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 18, 2023

Good customer service with welcoming attitude which make us feel that we came to the right place More

by mcouja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

I'm so glad we met your expectations and hope you continue choosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2023

Great service like always want to thank Paul and the rest of the staff I was pleased with the service and thank you so much for the rest of the staff More

by wllmmorrison2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Jun 16, 2023 -

wllmmorrison2018 responded

Thank you

May 07, 2023

Friendly and fast service. They didn’t chatge me for many of the items I asked them to check which was very nice. More

by YouSentThisToMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and giving us the opportunity to service your vehilce. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

May 04, 2023

Paul 5 Fantastic experience. They kept in contact with me and made me feel like they cared about my cars issues. A+ service! More

by LAMAR123@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
5
Jun 16, 2023 -

Universal Mitsubishi responded

Hello Lamar, I appreciate your kind words and 5 Star review. I'm glad Paul and his staff met your expectations. We look forward to your next viisit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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