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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,669 Reviews

1,669 Reviews of Universal Mitsubishi - Service Center

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March 29, 2023

excellent service thank you very much for your attention and good service always ready to help More

by TAVOANDRES2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

I'm glad you experienced the service you deserve. I hope we've earned your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 29, 2023

Well I’ve had the best service so far at this location the Person by the name of. Is such a kind heart man with great customer Service …Great work and team Paul Tokatlyan More

by PANTOJAISABEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Team Paul delivered again. I'm glad you had a pleasent experience, please see us again for your vehicles service needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 25, 2023

Great customer service. Helped during a difficult situation with warranty problems. Very understanding and cooperative. More

by HCDOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Universal Mitsubishi responded

I'm glad Paul and is staff where able to help. I hope we've earned your trust and patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 25, 2023

My car still pulls to the right after alignment service was done. Not sure if it was actually done. More

by armandoalvarez562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Universal Mitsubishi responded

Hello Armando, I'm glad you've reached out to us. If they haven't yet contacted you, I'll notify Armen and have him or Paul (Service Mgr) give you call to address and make the necessary corections/adjustments. Again, thank you for letting us know. Even perfect sometimes needs corrections :) Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 13, 2023

This dealership is amazing, the purchasing process was seem less and they take care of me very quickly and efficiently anytime I need any sort of service done on my car. Paul, the service manager, is hand More

by Miko Minasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Universal Mitsubishi responded

Thank you so much for making us your choice to purchase and service your vehicle. Know , how grateful we are for the opportunity. Hi Brennan... Alejandra... On behalf of Tiki and the staff, Thank you. We appreciate the opportunity to earn your business and your 5 star review. Enjoy you Mirage for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550 -1500 carlos@universalmitsubishi.com

March 10, 2023

The Service Manager Paul was very accommodating and he explains to you on what services they will do for your car and how much it will cost ahead of time . All the service crew are very nice and friendly. More

by Michelle O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Universal Mitsubishi responded

Hi Michelle, I'm glad Paul measured to your expectations. On behalf of him and his STAFF, thank you for your patronage and 5 star review. Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 08, 2023

My experience with Mitsubishi Universal service dept. was excellent. Armen went above & beyond to make everything go smoothly! Very professional detail oriented. Thankful to Armen and his team for amazin More

by MARPETOYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Universal Mitsubishi responded

Thank you so much for your 5 Star review. Im glad you found your visit to be pleasent and satisfied with the work and effort done. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

March 06, 2023

Paul was profesional and friendly. Gave me a better price than I was expecting. Quick turnaround. More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Universal Mitsubishi responded

Hi Vee, I'm glad you found your visit and experience was satisfying. We also appreciate your 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

March 06, 2023

Armen and Paul made me feel like a valued customer by treating me like family! More

by MUSICIAN_HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to service your vehicle. We also appreciate your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

March 02, 2023

The service was very good I would this shop to my family and close friends. More

by LATONIACROCKOM323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Universal Mitsubishi responded

Thank you for your 5 Star review. I'm glad our Service staff met your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

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