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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,668 Reviews

1,668 Reviews of Universal Mitsubishi - Service Center

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January 18, 2023

Paul and his team were amazing. Paul was so helpful the very minute he found out my car’s transmission broke down. Paul went over and beyond in helping me get my transmission replac More

by Lulu_antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Team "Paul" strikes again..... Thank you for your npatronage and 5 star review. Enjoy your transmissin for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Arman was very nice to me He explained everything that was going on with my car. More

by RAIDERS6933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your 5 Star review and opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Underrated, friendly staff, on time, understanding, honest, experienced, helpful, knowledgeable, fast, reliable work, professional service, More

by ADRIANACUBILLO2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your accolade and 5 star review, on behalf of Paul and his staff, it's was our pleasure to serve and assist you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Great customer service. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your "TRUST".... We trully appreciate you giving us the opportunity to earn it. Have a woderful day. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 15, 2023

Paul and the entire staff were great and provided excellent service. I was very happy with the prompt service. More

by PJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

We appreciate the opportunity to service and take care of your vehicles needs. Also appreciate your 5 Star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 12, 2023

I brought my car in for service. As always, Paul was very knowledgeable and helpful. He explained what the problems were and provided solutions. He kept me posted and updated me on t More

by LINEAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

"Running Nice & Smoothe.... Music to our ears. Thank you for your 5 Star review and opportunity totake care of your car. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 10, 2023

Paul and Armen are very professional and knowledgeable. Always going the extra mile for the costumer. I had a part stolen from my car and all I did was give Paul and Armen my claim number and they took car More

by J_OHORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for putting your trust on Paul, Armen and our service sateff. We appreciate the opportuniy and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 09, 2023

Always great customer service! Frequent updates and communication while you wait for the service to be completed. More

by LESYA998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Hello.... I'm glad we've earned your trust, that's very important for us. We also appreciate your 5 Star review. See you for your next service visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

Great service, Paul & the team are always helpful. My car is always taken care of. More

by JES101093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Team Paul and I thank you for chosing Universal Mitsubishi to service and take care of your vehicles needs. We allso appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

Armen & his great team did an amazing job in servicing my Outstanding GT on 1/5/2023. Armen has a pleasant customer service. He is an Asset to Universal Mitsubishi. More

by eboy62594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

On behalf of Armen and his team, thank you. We truly appreciate your kind words and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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