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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews
Call Service Center (877) 715-8926

1,681 Reviews of Universal Mitsubishi - Service Center

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January 09, 2023

Always great customer service! Frequent updates and communication while you wait for the service to be completed. More

by LESYA998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2023 -

Universal Mitsubishi responded

Hello.... I'm glad we've earned your trust, that's very important for us. We also appreciate your 5 Star review. See you for your next service visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

Great service, Paul & the team are always helpful. My car is always taken care of. More

by JES101093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Universal Mitsubishi responded

Team Paul and I thank you for chosing Universal Mitsubishi to service and take care of your vehicles needs. We allso appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

Armen & his great team did an amazing job in servicing my Outstanding GT on 1/5/2023. Armen has a pleasant customer service. He is an Asset to Universal Mitsubishi. More

by eboy62594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Universal Mitsubishi responded

On behalf of Armen and his team, thank you. We truly appreciate your kind words and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 05, 2023

It was a friendly and warm experience from the outset of getting my car serviced. Very professional and timely! More

by ARULMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you for your kind words and 5 star review. I hope we've earned your trust to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 04, 2023

As level as a neighborhood in home mechanic shop! As level as a neighborhood in home mechanic shop! More

by fari525252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armen Yagubyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2023 -

Universal Mitsubishi responded

Hello Fari, as you may see our Service Department has earned numerous 5 Star reviews, but it appears we may failed you. Your 3 Star review is as important to us as our 5 Stars. Please give me a call and share with me how we could have made your visit better. I'd hate for us to victimize anyone else by not addressing what we did wrong. I look forward to hearing from you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

December 25, 2022

Conveniently located close to home. So happy to now have a mitsubishi dealer in the valley! More

by JLAINEZDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Universal Mitsubishi responded

We relocated just for you..... :) I'm glad our new location is more convinient. Please tell freinds and family, also thankyou for your 5 Star review. Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

December 25, 2022

I’ve been coming to this dealership’s service department since 2009 when I purchased my Outlander. Their prices seem fair, and they haven’t tried to pressure me into any unnecessary work. The staff is fri More

by RobertC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Universal Mitsubishi responded

Hi Robert, thank you for your continued patronage. I'm glad Sales & Service have earned your trust. We look forwarrd to your next visit. Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

December 22, 2022

Fast professional and kind you would be hard pressed to find a team that's better. More

by ANGELEA.M.WEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Universal Mitsubishi responded

Hello Angela, thank you for your patronage and 5 Star review. we really appreciate your kind works and look forward to your next visit. Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

December 19, 2022

👍👐👐🤜🤛 great service and very courteous I thank everyone from the dealership thank everyone from the dealership as well and all staff you More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Universal Mitsubishi responded

Thank you so much.... I'm glad we've earned your patronage and 5 Star review. We look forward to your next visit. Stay safe , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 19, 2022

This location always is able to accommodate my schedule and get me the time that is requested More

by llslayba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Universal Mitsubishi responded

We'll always be here for you. I'm glad our staff has been able to acomidate you service needs. We look forward to your next visit. Happy Holidays......... Stay safe , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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