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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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August 15, 2022

We were able to get an appointment quickly, and the staff really helped us. Paul even gave us advice about speaking with the dealership who sold us our car. We felt relieved after getting such quick help and More

by KERISPEGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Universal Mitsubishi responded

Thank you for the opportunity to service your vehicle. I'm glad Paul was able to give some words of comfort, I hope we see you for your next service. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.150

August 12, 2022

Paul and the service team were excellent and ensured my needs would be taken care of More

by MELVIN BATRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Hi Melvin, we appreciate the opportunity and trust to service your vehicle. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 12, 2022

Im satisfied and happy on the service. I will be going back for my next service. More

by Tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Hi Tomcat, I'm glad our service department was able to help and earn your return. I appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Had amazing service got my car in and finished same day so i was able to drive back home to Arizona. More

by CRAZYKYLE2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

I appreciate you taking the time to express your satisfaction and 5 Star review. Visit us next time your in town. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Really attentive n knowledgeable. n professional stuff, took care of my Recalls. Attentive n Acertive, I expected the Best, n they did Deliver!! Thanks!! To the Technical Department n More

by SKYDIVE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to service your vehicle and your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

After my service, I’m confident my car is ready to get me to my destination. More

by LILGRAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Thank you for putting your in us to take care of your vehicle. we look forward to your net visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 08, 2022

They’re always very helpful and very prompt and doing good work. And excellent customer service . More

by fourkings0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Very efficient and effective. Paul listened to my concerns and explained in detail my options. More

by Jara Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Hi Jara, I'm glad Paul built confidence in giving us the opportunity to service you vehicle. Thank you for your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Great customer service! service managers are the best! always truthful knows what they are doing, iv been coming here for my mitsubishi mirage 2015 since then. More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Universal Mitsubishi responded

Hi Ramiro, we appreciate your ongoing patronage. Thank you for your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 05, 2022

I been coming to this dealership for 5 years and they all treat me really good. Paul Tokatlyan has always taken me in, made space for me and always took take of me and my car. He is a genuine gem. Great per More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Aug 16, 2022 -

Universal Mitsubishi responded

Thank you Nightlife, I appreciate you taking the time to share you continued experience and 5 Star review. Continue having fun with your Evo, an amazing ca. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

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