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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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July 09, 2022

Paul Tokatlyan took care of my cars with professionalism! No complaints here!👌 Will come back for the next maintenance service More

by j. liscano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Universal Mitsubishi responded

Thank you for your 5 Star review, I'm glad Paul took care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 09, 2022

I dropped by without an appointment for scheduled maintenance. No problem -Paul took me in like a VIP. My car needed repairs that required an overnight stay, so I was provided a loaner car from the E More

by htinla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Universal Mitsubishi responded

We appreciate the opportunity to service your vehicle. I hope we've earned your continued patronage. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 09, 2022

Good service Super professional communication offering coffee and offering some kind of present Mitsubishi had kept Mitsubishi More

by BEKNICK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Universal Mitsubishi responded

Thank you for sharing your experience and satisfaction. We look forward to your continued patronage and opportunity to earn additional 5 Star reviews. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 07, 2022

Paul & his team did an excellent job in servicing my Outlander GT. He is very knowledgeable about the issues & he makes an outstanding suggestions to resolve it. Paul is an asset to Universal Mitsubis More

by eboy62594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Universal Mitsubishi responded

Thank you so much for sharing the experience of your recent visit. I'm glad Paul and his staff was able to take care of your Outlander GT. I appreciate your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

July 06, 2022

The service was amazing and we have been going with Paul since we got our car. More

by abrval2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Universal Mitsubishi responded

Thank you for your 5 Star review and kind words about Paul. It's rewarding to know he's earned your trust. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 55 0-1500

July 03, 2022

Universal Mitsubishi has helped me with all my services with my new 2022 outlander I am glad to take my car with them. More

by Oscar Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Universal Mitsubishi responded

Thank you Oscar, I'm glad our service department was able to take care of your Outlander. We appreciate your 5 Star review and look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 02, 2022

It was an absolute delight to purchase an automobile financed by the Universal Mitsubishi. The company representatives, namely, Paul Tokatlyan, Armen Yagubyan, and Tiki N., are worth to be praised part More

by Lilit Talalyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience. I appreciate your 5 Star review, drive and enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 02, 2022

Arman the service manager was honest and upfront with me about what needed to be done with my car. The service was timely and well done. I will only go here for future service. More

by URBANMATTHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Universal Mitsubishi responded

HI Matthew, I appreciate yo taking the time to share your experience and 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

July 01, 2022

Paul did a great job helping me out with my service and also was able to explain to me what was going on with my car. More

by 347ANGIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Universal Mitsubishi responded

Hi Angie, I'm glad Paul was able to assist in resolving your vehicles issues. We appreciate your 5 Star review and hope for your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

June 29, 2022

Paul and the team were accommodating, professional and efficient! I appreciate the high quality care of my car. More

by SANCHEZMI25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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