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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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June 26, 2022

Great service. Armen was great. He kept me updated the entire time and was very knowledgeable. More

by BFRABOTTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Universal Mitsubishi responded

On behalf of Armen and the entire Sales Staff, thank you for your 5 Star Review. We appreciate you chosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 25, 2022

Paul was very knowledgeable about my car. The service appointment took less time than he estimated. The waiting area was comfortable and had free coffee…always a plus! More

by COLEEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Universal Mitsubishi responded

Hi Coleen, I agree coffee is always a plus. I'm glad you found your visit with Universal Mitsubishi a pleasent one. We hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 25, 2022

Pleasant and friendly staff- is a little expensive foo me feel that is worth it to have a safe working vehicle More

by INES.HARO-SAMPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Universal Mitsubishi responded

On behalf of our Service Department, thank you for chosing and giving us the oportunity to earn your business. Let us know what we can do to earn your 5 Star experience, your feedback is very important to me. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 24, 2022

Service appointment time was meet which I liked very much and the service center is much closer to me now. More

by Abigail 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Universal Mitsubishi responded

Hi Abigail, I'm glad our new location is more convinient. We look forward to your next visit... and yes, thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 24, 2022

Always friendly, from the sales department to the service and parts department. The entire dealership and departments work together well and are excellent at communicating. Will always choose Universal for a More

by AUSTINMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC (Juan Carlos)
Jun 29, 2022 -

Universal Mitsubishi responded

Thank you Austin, on behalf of all departments, we appreciate your continued patronage. Enjoy your Eclipse Cross for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 19, 2022

Paul the service advisor who help me with my service visit at Mitsubishi Universal. He went through on all my concerns with my 2022 Mitsubishi Outlander. An outstanding job! This is my go to service cen More

by j. liscano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Universal Mitsubishi responded

Hi J. It's rewarding to hear the satisfaction in your voice. I'm glad you've chosen us to take carre of your vehicle needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 19, 2022

Armen and Paul are great to work with. These team are your assets and always smiling. Friendly, attentive, courteous & knowledgeable staff in service department. More

by BALARMUKESH
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Universal Mitsubishi responded

I appreciate your kind words and 5 Star review and on behalf of Paul and Armen, thank you. They'll find your feedback extremely rewarding. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 17, 2022

Very nice people and their service is always super fast and effective! Great at keep my car on point. Prices are also great! More

by enitalo143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Universal Mitsubishi responded

Thank you so much for taking the time to share your kind words. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 17, 2022

Nice service , Paul is really nice and he did all what I needed. Thanks Paul More

by Yeni Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Universal Mitsubishi responded

Hi Yeni, on behalf of Paul and his staff, thank you. Your patronage and 5 Star review is greatly appreciated. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 14, 2022

This service department is amazing. Anytime I need something Paul is always on top of things. He always makes sure to update me with any information regarding my vehicle and is very hel More

by Keeping da Mits Alive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Universal Mitsubishi responded

Keep da Mits Alive...... I love it and your 5 Star review. Also appreciate the time taken to share your kind words. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

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