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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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June 11, 2022

Excellent service you were amazing ylthank you I will recommend you great attitude again thank you More

by AMONTANO52@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jun 24, 2022 -

Universal Mitsubishi responded

Thank you for your kind words and 5 star review. We appreciate your patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 09, 2022

The service rep was very pleasant and polite and explain things very thoroughly. My car was done so fast. More

by MARIA8044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, she is very sweet and nice.
Jun 24, 2022 -

Universal Mitsubishi responded

Hi Maria, on behalf of our entire Service department, THANK YOU. It's rewarding hearing your satisfaction. Kindly do me a favor and shre with me how me can make your next visit a 5 Star experience. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500 Read Less

June 08, 2022

All staff was friendly and explained everything that they would be checking with car. The waiting area was clean and comfortable. More

by cearaleetaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Universal Mitsubishi responded

Thank you so much for your continued patronage, kind words and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 05, 2022

the whole staff was incredibly nice and helpful the whole way through! really appreciate their help! More

by IAMDAKOTBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Universal Mitsubishi responded

Hello, I'm glad you have a pleasent experience. I hope you continue giving us the opportunity to service your vehicle. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 05, 2022

Paul in service always take the time out to help me in anyway possible!! He’s greatly appreciated More

by ADBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Universal Mitsubishi responded

Hello, thank you for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 03, 2022

Friendly, courteous, professional and excellent service. Car done timely as promised. A few additional words to pass lower limit. More

by Aram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Universal Mitsubishi responded

Lol...... thank you for the extra words. Appreciate the 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 03, 2022

Friendly, courteous, professional and excellent service. Car done timely as promised. What else needs be said! More

by Stu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Universal Mitsubishi responded

Hi Stu, we appreciate your concise message :) We look forward to your next visit. P.S. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 01, 2022

Fast & Efficient, my one misgiving is the incredibly exorbitant cost of an additional key for my vehicle, it was almost double the cost of a Toyota key, I don’t think it’s fair to charge this much More

by DLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Universal Mitsubishi responded

Hi, I'm glad Paul and his staff was able to help with your vehicles needs. I'm soory the cost was more than expected. I assure you, we understand the importance of helping minimize the expensive of your visit. Some/many items, we don't control. Continue enjoying to drive your Mitsubishi and we'll see you on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 01, 2022

Quick and easy service. All staff was friendly and work was done in timely fashion. Will be back again. More

by MALDONADO_BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Universal Mitsubishi responded

Hi Brian, I'm glad Armen and his Service staff was able to help with your vehicles needs. I hope you continue chosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 01, 2022

Correct, fast,good, nice, prepared,everything was ready for help customers, they are just working hard and good 👍 More

by LAX380800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Universal Mitsubishi responded

Hello, I'm glad Armen and his Staff met your expectation. I hope you continue chosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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