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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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May 14, 2022

Paul: Excellent communication, transparency, efficiency, good customer service and good quality of work. The same service since I started working with him and Armen. More

by LEOARALLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Universal Mitsubishi responded

Hi Leo, I'm gald Paul and Armen have earned your confidence. Continue choosing Universal Mitsubishi to take care off our vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

The service on my car was great! The service manager was professional, friendly, and helpful. We were very pleased! More

by PM333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Universal Mitsubishi responded

Hello, I'm glad our Service Staff was able to take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Armen was very friendly and helpful. He made everything very clear. When I mentioned I didn’t have a lot of time they made sure they made the repair and got me out as soon as possible. I More

by JDLATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Universal Mitsubishi responded

Hi, I'm so glad our Service staff was able to help with getting your vehicle serviced quickly . We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

All staff are very friendly. Neat environment well managed. Service specialist is very reliable, Armenian. More

by ROGERBUSTAMANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Universal Mitsubishi responded

Hi Roger, I'm glad Armen and his staff has made your experience rewarding. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

I like the new location in van Nuys. I am happy to continue with Paul and Armen. Both provide excellent service. More

by Uri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Universal Mitsubishi responded

Hi Uri, I'm happy our New location is better for you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

I was very pleased with the service My car received while at Universal Mitsubishi. Since my car was new, it was it’s first check-up, and I think it runs even better after being serviced! Thank you very mu More

by CLKOPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Universal Mitsubishi responded

Hello Mrs. Koplan, I'm glad you found your visit a pleasent one. Continue enjoying your Mitsubishi for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Great experience, easy to buy and very easy to get to an associate all showing great commitment to their customers More

by miguelpenna30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
May 31, 2022 -

Universal Mitsubishi responded

Hi Miguel, we appreciate your kind words and 5 Star review. Enjoy your Sport for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 07, 2022

Everyone was so nice and came out to greet me. From the salespersons and the mechanics, I was well taken care of. The mechanic that serviced my car, eased my worried about the issue I was having a More

by Jega7886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Universal Mitsubishi responded

Thank you for giving us the opportunity to service your vehicle. We look forward too your continued patronage and next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 06, 2022

This place has been nothing but amazing on taking care of my car. The staff very nice with smiles on thier faces makes it feel welcoming. My car has been a great shape all because of the great Is mechanics. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Nice place to get car serviced. Their new location in Van Nuys is a better location. More

by WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Universal Mitsubishi responded

Hi Walter, I'm glad our move is more convenient for you. We appreciate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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