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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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May 02, 2022

Great customer service. Always go to this dealer because they diagnose my car for any possible issue. More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Universal Mitsubishi responded

Hi Oscar, thank you for sharing your 5 star review. I'm glad our Service staff is always able to help, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 28, 2022

Great service. Paul and his team went above and beyond my expectations. Very helpful and understanding of the customer needs. Highly recommend. Thank you for the pr More

by MARINATOKATLYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Paul is amazing! Thank you for always giving us the best customers service and efficiently working on our car. More

by calnzabala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Great service here. Paul and his team were all very patient and very helpful to all of us More

by enriquerob21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Universal Mitsubishi responded

Hi Enrique, I'm glad Paul and his staff gave you the treatment you deserve. We also appreciate the opportunity to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 24, 2022

Serviced my outlander. Oilchange was done in 20 min. Paul was great. Provided an excellent service. Strongly recommend. More

by alkotol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. I'm glad Paul was able to get you in and out quickly. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 24, 2022

Very helpful staff all around and they even taught me how to put my seats flat before I left. Paul was very helpful in the service department. Lobby was very comfortable for waiting including complimentary c More

by BHcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Universal Mitsubishi responded

Thank you for your kind words and taking the time to share your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 23, 2022

Good customer service excellent . Satisfaction resolve my problem happy to help Nice to meet you!” ... More

by JOCELYNLABUCA513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Universal Mitsubishi responded

Hi Jocelyn, I'm very glad Armen made your visit a pleasent one. We also appreciate you taking the time to share your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 23, 2022

amazing. Paul went above and beyond with his service. he explained things in an easy to digest way, tried his best to help us in every way possible. his profe More

by whatsername
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Universal Mitsubishi responded

Thank you so much for your very kind words. I'm glad you found your experience pleasent, I hope you continue givieng us the opportunity to service your vehicle in the future. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 20, 2022

Paul was very helpful. He new we are under time pressure and did everything he could for a quick resolution. More

by Uri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Universal Mitsubishi responded

Hi Uri, I appreciate you taking the time to share your 5 Star experience. I'm glad Paul was able to help with your time restrictions. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 17, 2022

The fact that the dealership is in the SFV is a plus, plus, plus! I was attended to immediately, the waiting area was decent with access to coffee/water/facilities, and service was quick. I'm truly grate More

by mmartin.casper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Universal Mitsubishi responded

Hi Martin, thank you for taking the time to share your 5 Star review. I'm glad you like that we're in SFV, a lot smaller than our previous lication, but we're making it work with the help of our valued customers. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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