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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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April 16, 2022

Bery helpful and accommodating. Excellent service advisor. Helped me during my inquiry about other car function though not related to service i went for More

by ruelandme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Universal Mitsubishi responded

Thank you for taking the time to share your 5 Star review. I'm glad Armen was able to assist with your service needs and other questions. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 15, 2022

Service completed promptly. Service advisor is informative and provide service details. Service price is affordable More

by Darwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Universal Mitsubishi responded

Hi Darwin, thank you for taking the time to share your 5 Star review. I'm glad Armen was able to help making sure your vehicle is in good running order. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 13, 2022

Best service nice customer service attention for each detail offering coffee and other stuff Employees from the service department the best More

by BEKNICK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Universal Mitsubishi responded

Thank you for taking the time to share your 5 Star review and kind words about our Service staff and experience. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 11, 2022

Armen is the best and very professional my family and I followed Armen and Poul in every location they moved More

by jvitagli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 10, 2022

So helpful and kind. Fixed my car and provided fantastic service. Honest and worked In a great timely manner. More

by SOFIA.ZOLUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Universal Mitsubishi responded

Hi Sofia, thank you for sharing your recognition of Armen's efforts. We appreciate your kind words and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 09, 2022

Paul in the service department is amazing. Very professional and caring. Thanks for the good work and for helping me get my oldie but goodie back on the road. More

by Keeping da Mits Alive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 05, 2022

Another grate experience at Universal Mitsubishi’s service department. Fast service and their new location in Van Nuys is very convenient. More

by WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Universal Mitsubishi responded

Hi Walter, I'm Paul and his Staff again met your expectations. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 03, 2022

I have been visiting this dealership off and on for 5 yrs and have always received excellent service More

by jdearmas0422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

jdearmas0422 responded

👍

April 02, 2022

I went to this Dealership because I had remember how Professional Paul was at the other Mitsubishi dealership that I took my car to. My problems are fixed now my car runs great and has also passed the s More

by VUNTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Universal Mitsubishi responded

Thank you giving us the opportunity to service your vehicle again. We also appreciate your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 01, 2022

Had a great experience when I brought my car to the Van Nuys dealer. Armen was helpful and took care of my concern on the airbag recall immediately. More

by BULATAOJ921
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Universal Mitsubishi responded

Thank you so much for your 5 Star review, I'm glad Armen was able to take care of your concerns. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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