Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

Sort by
March 28, 2022

Great service. Paul was very helpful in servicing my car along with assessing its future maintenance needs. More

by MBSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Universal Mitsubishi responded

Hello Silvia, I'm so glad Paul was able to with your vehicles service needs. Thank you for your 5 Star review and we look forward otto your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 27, 2022

Friendly, honest, efficient. The best dealer maintenance experience I have ever had. I would recommend this dealership to anyone. More

by Michaeltarpainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

Everyone greets you with a smile and wants help. A great giving culture to make me the customer feel special and valued. Thank you. I have to drive 90 minutes to get to the dealer and it is worth ev More

by SHAUNTOMSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Universal Mitsubishi responded

Hello :) :) :) We appreciate the effort you make to have us work on yoour vehicle. I look forward to your nect visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 23, 2022

Paul was very helpful and explained every detail that was being done on my car. Great customer service highly recommended More

by Jsalcedo43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star Review. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz Genesal Sales Manager carlos@universalmitsubishi.com

March 19, 2022

The dealership was organized and accommodated my issue with car in a timely manner. The glass and car was cleaned when returned, and the service team manager was a great help. More

by NICK-SOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Universal Mitsubishi responded

Hi Nick, It's tremendously gratifying to hear when are customers are satisfied. I hope you continue giving Universal Mitsubishi and Paul the opportunity to service your vehicle. 5 Star Review, thankyou :) Stay safe, Carlos De La Luz General Sales Manager Carlos@universal mitsubishi.com

March 19, 2022

Loved the service at Universal Mitsubishi. Very helpful, and professional. This will be my Mitsubishi maintenance dealer More

by TEREIZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Universal Mitsubishi responded

Hi Tereiza, your words are humbling "Loved the service at Universal Mitsubishi" It's rewarding to hear when our customers are satisfied. 5 Star Review, thank you. Stay safe, Carlos De La Luz

March 16, 2022

I had a great experience with the rep Paul and the dealer service. I’m happy. Thank you More

by zw_jacobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Universal Mitsubishi responded

Hello Jacobo, I'm glad Paul was able to take care of your vehicles needs. I also appreciate you taking the time to sher your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 14, 2022

Good service. The service was faster than I expected. I would recommend this dealer any day. More

by Alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Universal Mitsubishi responded

Hi Alfred, I'm glad we met and exceeded your expecctations. We also appreciate you taking the time to share your 5 Star review. We'll see you on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 14, 2022

Paul always treats me well and is honest about my car. I always have the best experience at Universal Mitsubishi. More

by INNERTUBEGIRL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Universal Mitsubishi responded

Thank you so much for your continued patronage. We also appreiate you taking the to share your 5 Star experience. We look forward to your next visit. Stay Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 14, 2022

I had a mysterious dash indictor light come on in my 2018 Jeep and took it to this Mitsubishi dealership (at the new location in Sherman Oaks) based on a recommendation. Everyone at the dealership was very More

by jweesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos was very nice too!
Mar 15, 2022 -

Universal Mitsubishi responded

Thank you so much for taking the time to share your 5 Star experience. We also appreciate the opportunity given to Service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

...
55
...