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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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March 09, 2022

Professionalism and thoroughness are the hallmarks of Paul and his team. Your service to my car has been amazing, thank you. More

by cristie.avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Armen was very helpful, good adviser and caring. He welcome the customers in friendly moods. In addition he follows the customers needs till the last details and answer all the questions so that the More

by JAZPIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Universal Mitsubishi responded

Thank you for recognizing Armen's effort, we appreciate the opportunity to service your vehicle. We also look forward to your next visit Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 05, 2022

Service writer Armen ordered my parts ahead of time and was able to do the repairs the same day. That was great service thank you More

by ESHAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Universal Mitsubishi responded

Hello Eshaya, It's rewarding to hear a customers satisfaction. I hope you give us the opportunity to continue servicing your vehicle. Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Great people that help you. Also Paul is one of the best employees always there to help me on whatever my car needs. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Universal Mitsubishi responded

Hello Nightlife, I'm so glad Paul crossed your path and was able to help taking care of your vehicle. We look forward to a lohg term relationship in takeing care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

March 04, 2022

Best experience I had in a long time professional staff helpful and friendly customer service will definitely recommend them More

by ELMIRA.DAVTYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Universal Mitsubishi responded

Hello Elmira, I am so glad Paul and his Staff where able to give you a deserved experience. I thank you for the oportunity and look forward to your next visit. Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Paul and the whole team are great! They have helped so much know how to optimize my car and take care of it, and are super friendly and responsive. I was able to work while I waited fo More

by DAWNCROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Universal Mitsubishi responded

Hi Dawn, we appreciate you so much for giving us the opportunity to service your vehicle. We look forward to your next visit.Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

February 28, 2022

Dealer is top notch - Paul and Armin are men of real integrity and candor. I cannot be more happy with the service received More

by ROGER23MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Universal Mitsubishi responded

Hi Roger, I think from your words you where very satisfieds with Paul and Armens attention.... :) Great, that's the way it should be. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

February 27, 2022

Mr Paul always with the excellent service, I do apreciate the good service. thank you so much y'll! More

by ESPINOZA CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

Great service-honest and fair. Very helpful with scheduling and fixing things that need to be repaired More

by JKDICKTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

My service was on time and everything was explained to me by Armen everyone was very friendly thank you 😊 More

by JONESSFAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Universal Mitsubishi responded

Thank you :) It's rewarding to here the satisfactioon from our customers. On behalf of Armen and the Sevice Department, Thank you. Stay safe, Carlos De La Luz

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