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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,665 Reviews

1,665 Reviews of Universal Mitsubishi - Service Center

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November 20, 2021

everything was good quick and no suprises. the service advisors are not pushy or rushed. More

by yadalda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Universal Mitsubishi responded

I'm glad you found your Service visit and experience with our staff pleasent. We hope you continue giving us the opportunity to continue servicing your vehicle. Stay safe, Carlos De La Luz

November 19, 2021

I love having total complete comfort in your dealership they treat me and my car like Family More

by Diana Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carroll
Nov 21, 2021 -

Universal Mitsubishi responded

Hi Diana, we're tremendously grateful for your continued patronage. It's rewarding to hear we make our customers feel like family. Thank you. Stay safe, Carlos De La Luz

November 17, 2021

Excellent service since day one. Paul has been awesome every service. Will return next time More

by AMELIAEAGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Universal Mitsubishi responded

Hello Amelia, I appreciate your kind words and 5 Star Review. On behalf of Paul and his enntire Staff, Thank you. Stay safe, Carlos De La Luz

November 16, 2021

They have good customer service and good price on the oil change. They were also friendly. More

by j.notlow
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Universal Mitsubishi responded

Thank you so much for taking the time to give us your 5 Star review. I hope we've earned your patronage for years to come. Stay safe Carlos De La Luz

November 14, 2021

Efficient and straight forward. No hassle booking my appointment. Overall a good experience. Well done! More

by JUSTINPSISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Universal Mitsubishi responded

Hello Justin, I'm glad where pleased with the process. We make every effort to simplify and make things efficient too enhance your experience. We look forward to your next visit. Stay safe, Carlos De La Luz

November 11, 2021

I always get grate service at Universal Mitdubishi. Paul is highly knowledgeable service writer manager. More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Universal Mitsubishi responded

Hi Billy, we appreciate your continued patronage. Thank you for choosing and giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 07, 2021

Very Pleased with Universal Mitsubishi repair services. Thank you so much for all your help! More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Universal Mitsubishi responded

Thank you Alex, I appreciate you taking the time to share your 5 Star Review. I'm glad we where able to meet your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz

November 07, 2021

Work was done on the items mentioned by Paul. I drove the car home and it felt much better. More

by filnrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Universal Mitsubishi responded

Thank you for choosing and giving us the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz

November 05, 2021

Good service every time we come for service persons nice Arman helps a lot answer questions More

by nico.delacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Viteri
Nov 07, 2021 -

Universal Mitsubishi responded

Hello Nico, we appreciate you choosing us to Service your vehicle and your 4 Star review. We look forward to your next visit, be assured we'll do our best to earn that extra star. If possible, let us know where we fell short, we want to make sure we work on improving. Saty safe, Carlos De La Luz

October 29, 2021

I always bring my car here! And every time they do an amazing job! I believe Armen usually does the work on my car so a big thanks to him! More

by bestpitchstephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Universal Mitsubishi responded

Thank you Stephanie, we appreciate your continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

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